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Development and Usability Assessment of a Mobile App (Demensia KITA) to Support Dementia Caregivers in Malaysia: A Study Protocol

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  • Nurul Syaireen A. Rashid

    (Department of Public Health Medicine, Faculty of Medicine, Universiti Teknologi MARA Sungai Buloh, Sungai Buloh 47000, Selangor, Malaysia)

  • Xin Wee Chen

    (Department of Public Health Medicine, Faculty of Medicine, Universiti Teknologi MARA Sungai Buloh, Sungai Buloh 47000, Selangor, Malaysia)

  • Muhamad Fadhil Mohamad Marzuki

    (Kedah State Health Department, Simpang Kuala, Jalan Kuala Kedah, Alor Setar 05400, Kedah, Malaysia)

  • Aseel A. Takshe

    (Department of Environmental Health Sciences, Faculty of Communication, Arts and Sciences, Canadian University Dubai, Al Safa Street—Al Wasi City Walk Mall, Dubai P.O. Box 17781, United Arab Emirates)

  • Ahmad Okasha

    (Department of Environmental Health Sciences, Faculty of Communication, Arts and Sciences, Canadian University Dubai, Al Safa Street—Al Wasi City Walk Mall, Dubai P.O. Box 17781, United Arab Emirates)

  • Faridah Maarof

    (Institutional Research and Planning, Canadian University Dubai, Dubai P.O. Box 17781, United Arab Emirates)

  • Raudah Mohd Yunus

    (Department of Public Health Medicine, Faculty of Medicine, Universiti Teknologi MARA Sungai Buloh, Sungai Buloh 47000, Selangor, Malaysia)

Abstract

The impact of dementia on caregivers is complex and multi-dimensional. In low- and middle-income settings, caregivers are often left without adequate support, despite their multiple needs. These include health information, caregiving skills, social and emotional support, and access to local resources—all of which can be partially fulfilled by technology. In recent years, mobile apps have emerged and proven useful for caregivers. We found a few existing apps suitable for Malaysian users in terms of affordability and cultural and linguistic compatibility. Our study aims to design a mobile app that suits dementia caregivers in Malaysia and consists of three phases. Phase I is content development that employs Focus Group Discussion (FGD) and Nominal Group Technique (NGT) involving field experts. Phase II comprises a mobile app (Demensia KITA) designed in collaboration with a software developer specializing in mobile health apps. Phase III entails testing the usability of the app using the Malay version of the mHealth App Usability Questionnaire (M-MAUQ). This study protocol elaborates on the rigorous steps of designing a mobile app and testing its usability, along with anticipated challenges. Our protocol will provide insight for future researchers, healthcare providers, and policymakers and pave the way for better use of digital technology in the field of aging and caregiving.

Suggested Citation

  • Nurul Syaireen A. Rashid & Xin Wee Chen & Muhamad Fadhil Mohamad Marzuki & Aseel A. Takshe & Ahmad Okasha & Faridah Maarof & Raudah Mohd Yunus, 2022. "Development and Usability Assessment of a Mobile App (Demensia KITA) to Support Dementia Caregivers in Malaysia: A Study Protocol," IJERPH, MDPI, vol. 19(19), pages 1-14, September.
  • Handle: RePEc:gam:jijerp:v:19:y:2022:i:19:p:11880-:d:919940
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    References listed on IDEAS

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    1. Marina Sala-González & Virtudes Pérez-Jover & Mercedes Guilabert & José Joaquín Mira, 2021. "Mobile Apps for Helping Informal Caregivers: A Systematic Review," IJERPH, MDPI, vol. 18(4), pages 1-18, February.
    2. Li, Xiong & Zhao, Xiaodong & Xu, Wangtu (Ato) & Pu, Wei, 2020. "Measuring ease of use of mobile applications in e-commerce retailing from the perspective of consumer online shopping behaviour patterns," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
    3. Abdul Momin Kazi & Nazia Ahsan & Waliyah Mughis & Saima Jamal & Raheel Allana & Mehreen Raza & Sahrish Muneer & Muhammad Ayub Khan Mughal & Hussain Kaleemuddin & Fareeha Sameen & Rao Moueed Ahmed & Mu, 2021. "Usability and Acceptability of a Mobile App for Behavior Change and to Improve Immunization Coverage among Children in Pakistan: A Mixed-Methods Study," IJERPH, MDPI, vol. 18(18), pages 1-14, September.
    4. Mikyung Lee & Hyeonkyeong Lee & Youlim Kim & Junghee Kim & Mikyeong Cho & Jaeun Jang & Hyoeun Jang, 2018. "Mobile App-Based Health Promotion Programs: A Systematic Review of the Literature," IJERPH, MDPI, vol. 15(12), pages 1-13, December.
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