IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v18y2021i2p725-d481228.html
   My bibliography  Save this article

Telework and Social Services in Spain during the COVID-19 Pandemic

Author

Listed:
  • Aleix Morilla-Luchena

    (Department of Sociology, Social Work and Public Health, Faculty of Social Work, COIDESO Research Centre, Contemporary Thought and Innovation for Social Development, University of Huelva, 21007 Huelva, Spain)

  • Rocío Muñoz-Moreno

    (Department of Sociology, Social Work and Public Health, Faculty of Social Work, COIDESO Research Centre, Contemporary Thought and Innovation for Social Development, University of Huelva, 21007 Huelva, Spain)

  • Alfonso Chaves-Montero

    (Department of Sociology, Social Work and Public Health, Faculty of Social Work, COIDESO Research Centre, Contemporary Thought and Innovation for Social Development, University of Huelva, 21007 Huelva, Spain)

  • Octavio Vázquez-Aguado

    (Department of Sociology, Social Work and Public Health, Faculty of Social Work, COIDESO Research Centre, Contemporary Thought and Innovation for Social Development, University of Huelva, 21007 Huelva, Spain)

Abstract

This paper analyses teleworking in social services during the state of alarm caused by the COVID-19 pandemic in Spain. It has a double objective: To analyse the profile of the professional who teleworked in social services and, on the other hand, to analyse the perception of teleworkers of working conditions during this period, as well as the degree to which they have been affected by them depending on whether they work face-to-face or telematically. To this end, a questionnaire was administered to Spanish social service professionals working, obtaining a sample of 560 professionals in the sector. The profile obtained in relation to teleworking may be especially useful when considering the progressive incorporation of more non-presential activity in social services, and the results show that, although teleworking has been perceived as an efficient way of overcoming the limitations to face-to-face work arising from the pandemic, both the positive and negative consequences of the implementation of this modality of work should be carefully assessed.

Suggested Citation

  • Aleix Morilla-Luchena & Rocío Muñoz-Moreno & Alfonso Chaves-Montero & Octavio Vázquez-Aguado, 2021. "Telework and Social Services in Spain during the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(2), pages 1-14, January.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:2:p:725-:d:481228
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/18/2/725/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/18/2/725/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. John Horton & David Rand & Richard Zeckhauser, 2011. "The online laboratory: conducting experiments in a real labor market," Experimental Economics, Springer;Economic Science Association, vol. 14(3), pages 399-425, September.
    2. Eline Moens & Louis Lippens & Philippe Sterkens & Johannes Weytjens & Stijn Baert, 2022. "The COVID-19 crisis and telework: a research survey on experiences, expectations and hopes," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 23(4), pages 729-753, June.
    3. Beauregard, T. Alexandra & Henry, Lesley C., 2009. "Making the link between work-life balance practices and organizational performance," LSE Research Online Documents on Economics 25224, London School of Economics and Political Science, LSE Library.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Daniel Badell & Jesica de Armas & Albert Julià, 2022. "Impact of Socioeconomic Environment on Home Social Care Service Demand and Dependent Users," IJERPH, MDPI, vol. 19(4), pages 1-21, February.
    2. Beňo, Michal, 2022. "Estimating E-workability Components Across Central European Countries," AGRIS on-line Papers in Economics and Informatics, Czech University of Life Sciences Prague, Faculty of Economics and Management, vol. 14(3), September.
    3. Joon-ho Kim & Seung-hye Jung & Bong-ihn Seok & Hyun-ju Choi, 2022. "The Relationship among Four Lifestyles of Workers amid the COVID-19 Pandemic (Work–Life Balance, YOLO, Minimal Life, and Staycation) and Organizational Effectiveness: With a Focus on Four Countries," Sustainability, MDPI, vol. 14(21), pages 1-31, October.
    4. Ana Maria Mihaela Iordache & Codruța Cornelia Dura & Cristina Coculescu & Claudia Isac & Ana Preda, 2021. "Using Neural Networks in Order to Analyze Telework Adaptability across the European Union Countries: A Case Study of the Most Relevant Scenarios to Occur in Romania," IJERPH, MDPI, vol. 18(20), pages 1-28, October.
    5. Grégory Jemine, 2023. "Beyond the Storm: an Exploratory Survey on HR Managers' Representations of Epidemic-Induced Telework," Post-Print hal-04080595, HAL.
    6. Frédéric Dutheil & Grégory Méchin & Philippe Vorilhon & Amanda C. Benson & Anne Bottet & Maëlys Clinchamps & Chloé Barasinski & Valentin Navel, 2021. "Breastfeeding after Returning to Work: A Systematic Review and Meta-Analysis," IJERPH, MDPI, vol. 18(16), pages 1-21, August.
    7. Marcela-Sefora Nemteanu & Dan-Cristian Dabija, 2021. "The Influence of Internal Marketing and Job Satisfaction on Task Performance and Counterproductive Work Behavior in an Emerging Market during the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(7), pages 1-16, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Eleftherios Giovanis & Oznur Ozdamar, 2022. "Accommodating Employees with Impairments and Health Problems: The Role of Flexible Employment Schemes in Europe," Merits, MDPI, vol. 3(1), pages 1-26, December.
    2. Lechthaler, Wolfgang & Ring, Patrick, 2021. "Labor force participation, job search effort and unemployment insurance in the laboratory," Journal of Economic Behavior & Organization, Elsevier, vol. 189(C), pages 748-778.
    3. Heinicke, Franziska & Rosenkranz, Stephanie & Weitzel, Utz, 2019. "The effect of pledges on the distribution of lying behavior: An online experiment," Journal of Economic Psychology, Elsevier, vol. 73(C), pages 136-151.
    4. Stephan Getzmann & Jan Digutsch & Thomas Kleinsorge, 2021. "COVID-19 Pandemic and Personality: Agreeable People Are More Stressed by the Feeling of Missing," IJERPH, MDPI, vol. 18(20), pages 1-16, October.
    5. Mariconda, Simone & Lurati, Francesco, 2015. "Does familiarity breed stability? The role of familiarity in moderating the effects of new information on reputation judgments," Journal of Business Research, Elsevier, vol. 68(5), pages 957-964.
    6. Ingar Haaland & Christopher Roth & Johannes Wohlfart, 2023. "Designing Information Provision Experiments," Journal of Economic Literature, American Economic Association, vol. 61(1), pages 3-40, March.
    7. Simon Gächter & Lingbo Huang & Martin Sefton, 2016. "Combining “real effort” with induced effort costs: the ball-catching task," Experimental Economics, Springer;Economic Science Association, vol. 19(4), pages 687-712, December.
    8. L. Mundaca & H. Moncreiff, 2021. "New Perspectives on Green Energy Defaults," Journal of Consumer Policy, Springer, vol. 44(3), pages 357-383, September.
    9. Guenther, Isabel & Tetteh-Baah, Samuel Kofi, 2019. "The impact of discrimination on redistributive preferences and productivity: experimental evidence from the United States," VfS Annual Conference 2019 (Leipzig): 30 Years after the Fall of the Berlin Wall - Democracy and Market Economy 203652, Verein für Socialpolitik / German Economic Association.
    10. Jeanette A.M.J. Deetlefs & Mathew Chylinski & Andreas Ortmann, 2015. "MTurk ‘Unscrubbed’: Exploring the good, the ‘Super’, and the unreliable on Amazon’s Mechanical Turk," Discussion Papers 2015-20, School of Economics, The University of New South Wales.
    11. Mohsin, Asad & Lengler, Jorge & Aguzzoli, Roberta, 2015. "Staff turnover in hotels: Exploring the quadratic and linear relationships," Tourism Management, Elsevier, vol. 51(C), pages 35-48.
    12. Zuzana Lušňáková & Silvia Lenčéšová & Veronika Hrdá & Mária Šajbidorová, 2020. "Innovative Processes Within Communication and Motivation, Work Environment Care and Creativity Support of Human Resources," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 68(2), pages 395-405.
    13. Cantarella, Michele & Strozzi, Chiara, 2019. "Workers in the Crowd: The Labour Market Impact of the Online Platform Economy," IZA Discussion Papers 12327, Institute of Labor Economics (IZA).
    14. Felix Chopra & Ingar K. Haaland & Christopher Roth, 2019. "Do People Value More Informative News?," CESifo Working Paper Series 8026, CESifo.
    15. Chen, Daniel L. & Horton, John J., 2016. "Are Online Labor Markets Spot Markets for Tasks?: A Field Experiment on the Behavioral Response to Wage Cuts," IAST Working Papers 16-37, Institute for Advanced Study in Toulouse (IAST).
    16. Gökçe Esenduran & James A. Hill & In Joon Noh, 2020. "Understanding the Choice of Online Resale Channel for Used Electronics," Production and Operations Management, Production and Operations Management Society, vol. 29(5), pages 1188-1211, May.
    17. Shane Timmons & Terence J. McElvaney & Peter D. Lunn, 2019. "An experiment for regulatory policy on broadband speed advertising," Journal of Behavioral Economics for Policy, Society for the Advancement of Behavioral Economics (SABE), vol. 3(2), pages 17-24, December.
    18. Panos Constantinides & Ola Henfridsson & Geoffrey G. Parker, 2018. "Introduction—Platforms and Infrastructures in the Digital Age," Information Systems Research, INFORMS, vol. 29(2), pages 381-400, June.
    19. Azzam, Tarek & Harman, Elena, 2016. "Crowdsourcing for quantifying transcripts: An exploratory study," Evaluation and Program Planning, Elsevier, vol. 54(C), pages 63-73.
    20. Ronayne, David & Sgroi, Daniel & Tuckwell, Anthony, 2021. "Evaluating the sunk cost effect," Journal of Economic Behavior & Organization, Elsevier, vol. 186(C), pages 318-327.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:18:y:2021:i:2:p:725-:d:481228. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.