IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v18y2021i22p11847-d677237.html
   My bibliography  Save this article

Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia

Author

Listed:
  • Robert Doričić

    (Department of Social Sciences and Medical Humanities, Faculty of Medicine, University of Rijeka, 51000 Rijeka, Croatia
    Robert Doričić and Marcin Orzechowski contributed equally as first authors.)

  • Marcin Orzechowski

    (Institute of the History, Philosophy and Ethics of Medicine, Ulm University, 89073 Ulm, Germany
    Robert Doričić and Marcin Orzechowski contributed equally as first authors.)

  • Marianne Nowak

    (Institute of the History, Philosophy and Ethics of Medicine, Ulm University, 89073 Ulm, Germany)

  • Ivana Tutić Grokša

    (Department of Social Sciences and Medical Humanities, Faculty of Medicine, University of Rijeka, 51000 Rijeka, Croatia)

  • Katarzyna Bielińska

    (Center for Bioethics and Biolaw, Faculty of Philosophy, University of Warsaw, 00-927 Warszawa, Poland)

  • Anna Chowaniec

    (Center for Bioethics and Biolaw, Faculty of Philosophy, University of Warsaw, 00-927 Warszawa, Poland)

  • Mojca Ramšak

    (Institute for History of Medicine, Faculty of Medicine, University of Ljubljana, 1000 Ljubljana, Slovenia)

  • Paweł Łuków

    (Center for Bioethics and Biolaw, Faculty of Philosophy, University of Warsaw, 00-927 Warszawa, Poland)

  • Amir Muzur

    (Department of Social Sciences and Medical Humanities, Faculty of Medicine, University of Rijeka, 51000 Rijeka, Croatia
    Department of Public Health, Faculty of Health Studies, University of Rijeka, 51000 Rijeka, Croatia)

  • Zvonka Zupanič-Slavec

    (Institute for History of Medicine, Faculty of Medicine, University of Ljubljana, 1000 Ljubljana, Slovenia)

  • Florian Steger

    (Institute of the History, Philosophy and Ethics of Medicine, Ulm University, 89073 Ulm, Germany)

Abstract

Diversity competency is an approach for improving access to healthcare for members of minority groups. It includes a commitment to institutional policies and practices aimed at the improvement of the relationship between patients and healthcare professionals. The aim of this research is to investigate whether and how such a commitment is included in internal documents of hospitals in Croatia, Germany, Poland, and Slovenia. Using the methods of documentary research and thematic analysis we examined internal documents received from hospitals in these countries. In all four countries, the documents concentrate on general statements prohibiting discrimination with regard to healthcare provision. Specific regulations concerning ethnicity and culture focus on the issue of language barriers. With regard to religious practices, the documents from Croatia, Poland, and Slovenia focus on dominant religious groups. Observance of other religious practices and customs is rarely addressed. Healthcare needs of patients with non-heteronormative sexual orientation, intersexual, and transgender patients are explicitly addressed in only a few internal documents. Diversity competency policies are not comprehensively implemented in hospital internal regulations in hospitals under investigation. There is a need for the development and implementation of comprehensive policies in hospitals aiming at the specific needs of minority groups.

Suggested Citation

  • Robert Doričić & Marcin Orzechowski & Marianne Nowak & Ivana Tutić Grokša & Katarzyna Bielińska & Anna Chowaniec & Mojca Ramšak & Paweł Łuków & Amir Muzur & Zvonka Zupanič-Slavec & Florian Steger, 2021. "Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia," IJERPH, MDPI, vol. 18(22), pages 1-14, November.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:22:p:11847-:d:677237
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/18/22/11847/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/18/22/11847/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Noe, T.D. & Kaufman, C.E. & Kaufmann, L.J. & Brooks, E. & Shore, J.H., 2014. "Providing culturally competent services for American Indian and Alaska native veterans to reduce health care disparities," American Journal of Public Health, American Public Health Association, vol. 104(S4), pages 548-554.
    2. Mojtaba Vaismoradi & Hannele Turunen & Terese Bondas, 2013. "Content analysis and thematic analysis: Implications for conducting a qualitative descriptive study," Nursing & Health Sciences, John Wiley & Sons, vol. 15(3), pages 398-405, September.
    3. Satinsky, Emily & Fuhr, Daniela C. & Woodward, Aniek & Sondorp, Egbert & Roberts, Bayard, 2019. "Mental health care utilisation and access among refugees and asylum seekers in Europe: A systematic review," Health Policy, Elsevier, vol. 123(9), pages 851-863.
    4. Paez, Kathryn A. & Allen, Jerilyn K. & Carson, Kathryn A. & Cooper, Lisa A., 2008. "Provider and clinic cultural competence in a primary care setting," Social Science & Medicine, Elsevier, vol. 66(5), pages 1204-1216, March.
    5. Jacobs, E.A. & Shepard, D.S. & Suaya, J.A. & Stone, E.-L., 2004. "Overcoming Language Barriers in Health Care: Costs and Benefits of Interpreter Services," American Journal of Public Health, American Public Health Association, vol. 94(5), pages 866-869.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ivana Tutić Grokša & Robert Doričić & Vanja Branica & Amir Muzur, 2022. "Caring for Transgender People in Healthcare: A Qualitative Study with Hospital Staff in Croatia," IJERPH, MDPI, vol. 19(24), pages 1-15, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Emmanuel Songsore & Michael Buzzelli, 2016. "Ontario’s Experience of Wind Energy Development as Seen through the Lens of Human Health and Environmental Justice," IJERPH, MDPI, vol. 13(7), pages 1-18, July.
    2. Ana Cristina Lindsay & Sherrie F. Wallington & Faith D. Lees & Mary L. Greaney, 2018. "Exploring How the Home Environment Influences Eating and Physical Activity Habits of Low-Income, Latino Children of Predominantly Immigrant Families: A Qualitative Study," IJERPH, MDPI, vol. 15(5), pages 1-13, May.
    3. Borch, Kristian & Munk, Anders K. & Dahlgaard, Vibeke, 2020. "Mapping wind-power controversies on social media: Facebook as a powerful mobilizer of local resistance," Energy Policy, Elsevier, vol. 138(C).
    4. Caro Wolfner & Corilyn Ott & Kalani Upshaw & Angela Stowe & Lisa Schwiebert & Robin Gaines Lanzi, 2023. "Coping Strategies and Help-Seeking Behaviors of College Students and Postdoctoral Fellows with Disabilities or Pre-Existing Conditions during COVID-19," Disabilities, MDPI, vol. 3(1), pages 1-25, February.
    5. Christopher Mulwanda & Vincent R. Nyirenda & Ngawo Namukonde, 2024. "Traditional ecological knowledge, perceptions and practices on insect pollinator conservation: A case of the smallholder farmers in Murundu ward of Mufulira mining district of Zambia," Journal of Environmental Studies and Sciences, Springer;Association of Environmental Studies and Sciences, vol. 14(1), pages 24-35, March.
    6. Alice W. Migongo & Richard Charnigo & Margaret M. Love & Richard Kryscio & Steven T. Fleming & Kevin A. Pearce, 2012. "Factors Relating to Patient Visit Time With a Physician," Medical Decision Making, , vol. 32(1), pages 93-104, January.
    7. Fatin Atrooz & Sally Mohammad Aljararwah & Tzuan A. Chen & Omar F. Khabour & Samina Salim, 2023. "Understanding Mental Health Status of Syrian Refugee and Jordanian Women: Novel Insights from a Comparative Study," IJERPH, MDPI, vol. 20(4), pages 1-14, February.
    8. Rebecca A. Johnson & David L. Albright & James R. Marzolf & Jessica L. Bibbo & Hayley D. Yaglom & Sandra M. Crowder & Gretchen M. Carlisle & Karen Grindler & Nathan Harms & Amy Willard & Marita Wassma, 2021. "Experiences of Military Veterans in a Therapeutic Horseback Riding Program," Clinical Nursing Research, , vol. 30(7), pages 923-933, September.
    9. Oliver Laasch & Dirk C. Moosmayer & Frithjof Arp, 2020. "Responsible Practices in the Wild: An Actor-Network Perspective on Mobile Apps in Learning as Translation(s)," Journal of Business Ethics, Springer, vol. 161(2), pages 253-277, January.
    10. Grazia Salvo & Bonnie M. Lashewicz & Patricia K. Doyle-Baker & Gavin R. McCormack, 2018. "Neighbourhood Built Environment Influences on Physical Activity among Adults: A Systematized Review of Qualitative Evidence," IJERPH, MDPI, vol. 15(5), pages 1-21, May.
    11. Chilombo, Andrew & Van Der Horst, Dan, 2021. "Livelihoods and coping strategies of local communities on previous customary land in limbo of commercial agricultural development: Lessons from the farm block program in Zambia," Land Use Policy, Elsevier, vol. 104(C).
    12. Sandra Carrasco & David O’Brien, 2023. "Build Back Safely: Evaluating the Occupational Health and Safety in Post-Disaster Reconstruction," Sustainability, MDPI, vol. 15(9), pages 1-18, May.
    13. Arianna Magon & Cristina Arrigoni & Tiziana Roveda & Paola Grimoldi & Federica Dellafiore & Marco Moia & Kehinde O Obamiro & Rosario Caruso, 2018. "Anticoagulation Knowledge Tool (AKT): Further evidence of validity in the Italian population," PLOS ONE, Public Library of Science, vol. 13(8), pages 1-14, August.
    14. Andrea Tortelli & Florence Perquier & Maria Melchior & François Lair & Fabien Encatassamy & Chloé Masson & Hélène K’ourio & Raphaël Gourevitch & Alain Mercuel, 2020. "Mental Health and Service Use of Migrants in Contact with the Public Psychiatry System in Paris," IJERPH, MDPI, vol. 17(24), pages 1-11, December.
    15. Borja García-Lorenzo & Ania Gorostiza & Nerea González & Igor Larrañaga & Maider Mateo-Abad & Ana Ortega-Gil & Janika Bloemeke & Oliver Groene & Itziar Vergara & Javier Mar & Sarah N. Lim Choi Keung &, 2023. "Assessment of the Effectiveness, Socio-Economic Impact and Implementation of a Digital Solution for Patients with Advanced Chronic Diseases: The ADLIFE Study Protocol," IJERPH, MDPI, vol. 20(4), pages 1-14, February.
    16. Diego De Leo & Benedetta Congregalli & Annalisa Guarino & Josephine Zammarrelli & Anna Valle & Stefano Paoloni & Sabrina Cipolletta, 2022. "Communicating Unexpected and Violent Death: The Experiences of Police Officers and Health Care Professionals," IJERPH, MDPI, vol. 19(17), pages 1-14, September.
    17. Alvisa Palese & Erica Visintini & Valentina Bressan & Federico Fonda & Stefania Chiappinotto & Luca Grassetti & Maddalena Peghin & Carlo Tascini & Matteo Balestrieri & Marco Colizzi, 2023. "Using Metaphors to Understand Suffering in COVID-19 Survivors: A Two Time-Point Observational Follow-Up Study," IJERPH, MDPI, vol. 20(2), pages 1-13, January.
    18. Ahtisham Younas & Subia P. Rasheed & Amara Sundus & Shahzad Inayat, 2020. "Nurses' perspectives of self‐awareness in nursing practice: A descriptive qualitative study," Nursing & Health Sciences, John Wiley & Sons, vol. 22(2), pages 398-405, June.
    19. Emily Williams & Natisha Sands & Stephen Elsom & Roshani Kanchana Prematunga, 2015. "Mental health consumers' perceptions of quality of life and mental health care," Nursing & Health Sciences, John Wiley & Sons, vol. 17(3), pages 299-306, September.
    20. Yasser Yahya Al-Ashmori & Idris Othman & Al-Hussein M. H. Al-Aidrous, 2022. "“Values, Challenges, and Critical Success Factors” of Building Information Modelling (BIM) in Malaysia: Experts Perspective," Sustainability, MDPI, vol. 14(6), pages 1-18, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:18:y:2021:i:22:p:11847-:d:677237. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.