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Patients’ with Multimorbidity and Psychosocial Difficulties and Their Views on Important Professional Competence for Rehabilitation Coordinators in the Return-to-Work Process

Author

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  • Azadé Azad

    (Department of Clinical Neuroscience, Division of Insurance Medicine, Karolinska Institutet, 171 77 Stockholm, Sweden
    Department of Psychology, Stockholm University, 106 91 Stockholm, Sweden)

  • Veronica Svärd

    (Department of Clinical Neuroscience, Division of Insurance Medicine, Karolinska Institutet, 171 77 Stockholm, Sweden
    Department of Social Work, Södertörn University, 141 89 Huddinge, Sweden)

Abstract

Coordinators may play a key role during the return-to-work (RTW) process for people on sickness absence. There are still few studies on the newly implemented rehabilitation coordinators (RECO) within Swedish healthcare, and none focus on their competence. The aim of this study was to explore how persons with multimorbidity and psychosocial difficulties describe the professional competence of the RECO they encountered during their RTW process. The study takes a relational and practical approach in defining professional competence, including both what professionals do and what they possess. Interviews with 12 people with multimorbidity and psychosocial difficulties who had encountered a RECO during their RTW process were analysed using thematic analysis. Six different themes were found: communicative and coordinating skills; advisory and guidance skills; engagement and advocacy skills; being persistent and flexible; being empathic and therapeutic; being professional and trustworthy. Most of these are found in research on RTW coordinators, but being persistent, and having advisory, guidance, advocacy and therapeutic skills have not been recognised as important competences previously. This study adds patients’ views on important professional competence that support the RTW process, which should be regarded in further developments of RECOs’ functions and their competence descriptions.

Suggested Citation

  • Azadé Azad & Veronica Svärd, 2021. "Patients’ with Multimorbidity and Psychosocial Difficulties and Their Views on Important Professional Competence for Rehabilitation Coordinators in the Return-to-Work Process," IJERPH, MDPI, vol. 18(19), pages 1-12, September.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:19:p:10280-:d:646615
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    References listed on IDEAS

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    1. Maria Strömbäck & Anncristine Fjellman-Wiklund & Sara Keisu & Marine Sturesson & Therese Eskilsson, 2020. "Restoring confidence in return to work: A qualitative study of the experiences of persons with exhaustion disorder after a dialogue-based workplace intervention," PLOS ONE, Public Library of Science, vol. 15(7), pages 1-19, July.
    2. Scott D. N. Cook & John Seely Brown, 1999. "Bridging Epistemologies: The Generative Dance Between Organizational Knowledge and Organizational Knowing," Organization Science, INFORMS, vol. 10(4), pages 381-400, August.
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    Cited by:

    1. Erik Berglund & Emilie Friberg & Monika Engblom & Åsa Andersén & Veronica Svärd, 2022. "Coordination and Perceived Support for Return to Work: A Cross-Sectional Study among Patients in Swedish Healthcare," IJERPH, MDPI, vol. 19(7), pages 1-11, March.
    2. Azadé Azad & Elisabet Sernbo & Veronica Svärd & Lisa Holmlund & Elisabeth Björk Brämberg, 2021. "Conducting In-Depth Interviews via Mobile Phone with Persons with Common Mental Disorders and Multimorbidity: The Challenges and Advantages as Experienced by Participants and Researchers," IJERPH, MDPI, vol. 18(22), pages 1-13, November.
    3. Rieka von der Warth & Franziska Kessemeier & Erik Farin-Glattacker, 2022. "Barriers, Facilitators and Experiences Linked to a Work-Related Case Management in Individuals with Substance Abuse Disorders," IJERPH, MDPI, vol. 19(14), pages 1-11, July.

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