IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v17y2020i8p2903-d349063.html
   My bibliography  Save this article

Psychosocial Risk, Work-Related Stress, and Job Satisfaction among Domestic Waste Collectors in the Ho Municipality of Ghana: A Phenomenological Study

Author

Listed:
  • Samuel Yaw Lissah

    (Department of Work and Social Psychology, Faculty of Psychology and Neuroscience, Maastricht University, P.O. Box 616, 6200 MD Maastricht, The Netherlands
    Department of Agro-Enterprise Development, Faculty of Applied Sciences and Technology, Ho Technical University, P.O. Box HP 217 Ho, Volta Region, Ghana)

  • Martin Amogre Ayanore

    (School of Public Health, University of Health and Allied Sciences, PMB 31 Ho, Volta Region, Ghana)

  • John Krugu

    (KIT Royal Tropical Institute, P.O. Box 95001, 1090 HA Amsterdam, The Netherlands)

  • Robert A. C. Ruiter

    (Department of Work and Social Psychology, Faculty of Psychology and Neuroscience, Maastricht University, P.O. Box 616, 6200 MD Maastricht, The Netherlands)

Abstract

Domestic waste collectors play key roles in the collection and disposal of solid waste in Ghana. The work environment and conditions under which domestic waste collectors operate influence their job satisfaction ratings and health outcomes. This study investigated psychosocial risk factors, work-related stress and job satisfaction needs among municipal solid waste collectors in the Ho Municipality of Ghana. A phenomenological design was applied to collect data among 64 domestic waste collectors, 12 managers, and 23 supervisors of two waste companies in Ho Municipality, Ghana. Data were collected from June–August 2018 using in-depth interview and focus group discussion guides. Interviews were supplemented by field observations. Data were analyzed using inductive and deductive content procedures to form themes based on the study aim. Four themes emerged from the study. The study results revealed that domestic waste collector’s poor attitudes and safety behaviors such as not wearing personal protective equipment, poor enforcement of safety standards by supervisors and managers, and work-related stress caused by poor working environments impact negatively on domestic waste collector’s health and safety. Other factors such as poor enforcement of standard company regulations, poor work relations, non-clear work roles, lack of social protection to meet medical needs, poor remuneration, negative community perceptions of domestic waste collectors job, work environments, and workloads of domestic waste collectors were reported to negatively impact on work stress and job satisfaction needs. In conclusion, the findings are important in informing the necessary waste management policies aimed at improving decent work environments, as well as improving the health and well-being of domestic waste collectors in both the formal and informal sectors in Ghana.

Suggested Citation

  • Samuel Yaw Lissah & Martin Amogre Ayanore & John Krugu & Robert A. C. Ruiter, 2020. "Psychosocial Risk, Work-Related Stress, and Job Satisfaction among Domestic Waste Collectors in the Ho Municipality of Ghana: A Phenomenological Study," IJERPH, MDPI, vol. 17(8), pages 1-19, April.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:8:p:2903-:d:349063
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/17/8/2903/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/17/8/2903/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Alina Ileana Petrescu & Rob Simmons, 2008. "Human resource management practices and workers' job satisfaction," International Journal of Manpower, Emerald Group Publishing Limited, vol. 29(7), pages 651-667, November.
    2. Daskalopoulos, E & Badr, O & Probert, S.D, 1997. "Economic and Environmental Evaluations of Waste Treatment and Disposal Technologies for Municipal Solid Waste," Applied Energy, Elsevier, vol. 58(4), pages 209-255, December.
    3. Kwasi Owusu Boadi & Markku Kuitunen, 2003. "Municipal Solid Waste Management in the Accra Metropolitan Area, Ghana," Environment Systems and Decisions, Springer, vol. 23(3), pages 211-218, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jing Shen & Donghui Zheng & Xiaoning Zhang & Mei Qu, 2020. "Investigating Rural Domestic Waste Sorting Intentions Based on an Integrative Framework of Planned Behavior Theory and Normative Activation Models: Evidence from Guanzhong Basin, China," IJERPH, MDPI, vol. 17(13), pages 1-14, July.
    2. Samuel Yaw Lissah & Martin Amogre Ayanore & John K. Krugu & Matilda Aberese-Ako & Robert A. C. Ruiter, 2022. "“Our Work, Our Health, No One’s Concern”: Domestic Waste Collectors’ Perceptions of Occupational Safety and Self-Reported Health Issues in an Urban Town in Ghana," IJERPH, MDPI, vol. 19(11), pages 1-18, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Duku, Moses Hensley & Gu, Sai & Hagan, Essel Ben, 2011. "A comprehensive review of biomass resources and biofuels potential in Ghana," Renewable and Sustainable Energy Reviews, Elsevier, vol. 15(1), pages 404-415, January.
    2. Sánchez-Sellero, Maria Carmen & Sánchez-Sellero, Pedro & Cruz-González, Maria Montserrat & Sánchez-Sellero, Francisco Javier, 2014. "Características organizacionais da satisfação no emprego na Espanha," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 54(5), September.
    3. Duku, Moses Hensley & Gu, Sai & Hagan, Essel Ben, 2011. "Biochar production potential in Ghana—A review," Renewable and Sustainable Energy Reviews, Elsevier, vol. 15(8), pages 3539-3551.
    4. Muhammed Nawaz & Muhammad Irfan Shakoor & Syed Shahzaib Pirzada, 2013. "The Professional Development of Employees in Banks of Pakistan: A comparative study of public and private banks in Punjab Pakistan," International Journal of Learning and Development, Macrothink Institute, vol. 3(5), pages 89-110, October.
    5. Joseph M. Ng’ang’a & Dishon Wanjere & Robert K.W. Egessa, 2015. "Influence of Technical Training on Organizational Performance of Sugar Industry in the South Nyanza Zone of Kenya," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(9), pages 106-124, September.
    6. Delfgaauw, Josse & Dur, Robert & Souverijn, Michiel, 2017. "Team Incentives, Task Assignment, and Performance: A Field Experiment," IZA Discussion Papers 11228, Institute of Labor Economics (IZA).
    7. Said ABUJUDEH, 2019. "The Role Of Human Resource Management In Employees’ Job Satisfaction And Organizational Commitment," SEA - Practical Application of Science, Romanian Foundation for Business Intelligence, Editorial Department, issue 20, pages 137-145, September.
    8. Jahir Rayhan, 2022. "The Impact of Human Resource Management (HRM) Practices on Job Satisfaction: An Empirical Study on selected Small & Medium sized Enterprises in Bangladesh," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(12), pages 376-387, December.
    9. Hina, Syeda Mahlaqa & Szmerekovsky, Joseph & Lee, EunSu & Amin, Muhammad & Arooj, Syeda, 2020. "Effective municipal solid waste collection using geospatial information systems for transportation: A case study of two metropolitan cities in Pakistan," Research in Transportation Economics, Elsevier, vol. 84(C).
    10. Vicente Royuela & Jordi Suriñach, 2013. "Quality of Work and Aggregate Productivity," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 113(1), pages 37-66, August.
    11. Allen, Thomas & Whittaker, William & Sutton, Matt, 2017. "Does the proportion of pay linked to performance affect the job satisfaction of general practitioners?," Social Science & Medicine, Elsevier, vol. 173(C), pages 9-17.
    12. M. Todd Royle, 2017. "The Mediating Effect Of Felt Accountability On The Relationship Between Personality And Job Satisfaction," International Journal of Management and Marketing Research, The Institute for Business and Finance Research, vol. 10(1), pages 19-44.
    13. Yeh, Ying-Pin, 2014. "Exploring the impacts of employee advocacy on job satisfaction and organizational commitment: Case of Taiwanese airlines," Journal of Air Transport Management, Elsevier, vol. 36(C), pages 94-100.
    14. Ramon Bastida Vialcanet & Frederic Marimon & Lluís Carreras, 2015. "An empirical analysis of the effects of human resource management practices on job satisfaction in non-profit," Proceedings of Business and Management Conferences 3005348, International Institute of Social and Economic Sciences.
    15. Ralf Bebenroth & Robert A. Goehlich, 2021. "Necessity to integrate operational business during M&A: the effect of employees’ vision and cultural openness," SN Business & Economics, Springer, vol. 1(8), pages 1-17, August.
    16. Giuseppe Lucio Gaeta & Stefano Ghinoi & Francesco Silvestri, 2017. "Municipal performance in waste recycling: an empirical analysis based on data from the Lombardy region (Italy)," Letters in Spatial and Resource Sciences, Springer, vol. 10(3), pages 337-352, October.
    17. Martin Oteng-Ababio, 2013. "Unscripted (in)Justice: Exposure to Ecological Hazards in Metropolitan Accra," Environment and Planning A, , vol. 45(5), pages 1199-1218, May.
    18. Michael Beckmann & Thomas Cornelissen & Bern Schauenberg, 2009. "Fixed-term employment, work organization and job satisfaction: Evidence from German individual-level data," Working papers 2009/09, Faculty of Business and Economics - University of Basel.
    19. Deepak Bangwal & Prakash Tiwari & Pankaj Chamola, 2017. "Workplace Design Features, Job Satisfaction, and Organization Commitment," SAGE Open, , vol. 7(3), pages 21582440177, July.
    20. Pagnarith Srun & Kiyo Kurisu, 2019. "People’s Tendency Toward Norm-Interventions to Tackle Waste Disposal in Public Open Spaces in Phnom Penh, Cambodia," Sustainability, MDPI, vol. 11(23), pages 1-13, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:17:y:2020:i:8:p:2903-:d:349063. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.