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Identifying the Roles of Healthcare Leaders in HIT Implementation: A Scoping Review of the Quantitative and Qualitative Evidence

Author

Listed:
  • Elina Laukka

    (Social and Health Systems Research Unit, Finnish Institute for Health and Welfare, 00271 Helsinki, Finland)

  • Moona Huhtakangas

    (Research Unit of Nursing Science and Health Management, University of Oulu, 90230 Oulu, Finland)

  • Tarja Heponiemi

    (Social and Health Systems Research Unit, Finnish Institute for Health and Welfare, 00271 Helsinki, Finland)

  • Outi Kanste

    (Research Unit of Nursing Science and Health Management, University of Oulu, 90230 Oulu, Finland)

Abstract

Despite major investment, health information technology (HIT) implementation often tends to fail. One of the reasons for HIT implementation failure is poor leadership in healthcare organisations, and thus, more research is needed on leaders’ roles in HIT implementation. The aim of the review was to identify the role of healthcare leaders in HIT implementation. A scoping review with content analysis was conducted using a five-step framework defined by Arksey and O’Malley. Database searches were performed using CINAHL, Business Source Complete, ProQuest, Scopus and Web of Science. The included studies were written either in English or Finnish, published between 2000 and 2019, focused on HIT implementation and contained leadership insight given by various informants. In total, 16 studies were included. The roles of healthcare leaders were identified as supporter, change manager, advocate, project manager, manager, facilitator and champion. Identifying healthcare leaders’ roles in HIT implementation may allow us to take a step closer to successful HIT implementation. Yet, it seems that healthcare leaders cannot fully realise these identified roles and their understanding of HIT needs enforcement. Also, healthcare leaders seem to need more support when actively participating in HIT implementation.

Suggested Citation

  • Elina Laukka & Moona Huhtakangas & Tarja Heponiemi & Outi Kanste, 2020. "Identifying the Roles of Healthcare Leaders in HIT Implementation: A Scoping Review of the Quantitative and Qualitative Evidence," IJERPH, MDPI, vol. 17(8), pages 1-15, April.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:8:p:2865-:d:348480
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    References listed on IDEAS

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    1. Amit V. Deokar & Surendra Sarnikar, 2016. "Understanding process change management in electronic health record implementations," Information Systems and e-Business Management, Springer, vol. 14(4), pages 733-766, November.
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    Cited by:

    1. Mark Brommeyer & Zhanming Liang, 2022. "A Systematic Approach in Developing Management Workforce Readiness for Digital Health Transformation in Healthcare," IJERPH, MDPI, vol. 19(21), pages 1-16, October.
    2. Anja Burmann & Burkhard Fischer & Nico Brinkkötter & Sven Meister, 2022. "Managing Directors’ Perspectives on Digital Maturity in German Hospitals—A Multi-Point Online-Based Survey Study," IJERPH, MDPI, vol. 19(15), pages 1-18, August.
    3. Elad Harison & Yael Lahav, 2024. "Finding the “Secret Sauce” for Organizational Sustainability: Towards Successful Completion of IT Implementation Projects," Sustainability, MDPI, vol. 16(18), pages 1-20, September.
    4. Karolina Oleksa-Marewska & Joanna Tokar, 2022. "Facing the Post-Pandemic Challenges: The Role of Leadership Effectiveness in Shaping the Affective Well-Being of Healthcare Providers Working in a Hybrid Work Mode," IJERPH, MDPI, vol. 19(21), pages 1-19, November.

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