IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v16y2019i14p2525-d248491.html
   My bibliography  Save this article

Factors of Trust in Immediate Leaders: An Empirical Study in Police Service Environment

Author

Listed:
  • Nina Tomaževič

    (Faculty of Public Administration, University of Ljubljana, 1000 Ljubljana, Slovenia)

  • Aleksander Aristovnik

    (Faculty of Public Administration, University of Ljubljana, 1000 Ljubljana, Slovenia)

Abstract

The study has two objectives—first, to examine the dimensionality of police service employees’ job satisfaction and their assessment of the enablers from the Common Assessment Framework, analyzing these facets at different organizational levels, and second, to identify the impact of selected facets of job satisfaction on trust in one’s immediate leader. The study is based on a comprehensive on-line questionnaire where 1209 responses from police service employees were acquired, and for the data analysis, factor analysis was first used to formulate the factors of job satisfaction facets and of the Common Assessment Framework enablers. Second, structural equation modelling was performed to identify the correlations of the studied variables. The Common Assessment Framework enabler Strategy/Leadership was significantly correlated with the enabler Processes and had an indirect impact on Trust through direct impacts on Leadership style in the organizational unit and Autonomy/Tasks. Both of the latter determinants had a significant influence on Trust in one’s immediate leader. The confirmed the impact of determinants from different hierarchical levels indicates the importance of efforts by managers at all organizational levels should the police management intend to achieve and maintain high levels of trust in one’s immediate leader in police service work environment.

Suggested Citation

  • Nina Tomaževič & Aleksander Aristovnik, 2019. "Factors of Trust in Immediate Leaders: An Empirical Study in Police Service Environment," IJERPH, MDPI, vol. 16(14), pages 1-17, July.
    • Handle: RePEc:gam:jijerp:v:16:y:2019:i:14:p:2525-:d:248491
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/16/14/2525/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/16/14/2525/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Schafer, Joseph A., 2010. "The ineffective police leader: Acts of commission and omission," Journal of Criminal Justice, Elsevier, vol. 38(4), pages 737-746, July.
    2. Steven L. Grover & Markus Hasel & Caroline Manville & Carolina Serrano-Archimi, 2014. "Follower reactions to leader trust violations : A grounded theory of violation types, likelihood of recovery, and recovery process," Post-Print hal-02313149, HAL.
    3. Steven Grover & Markus Hasel & Caroline Manville & Carolina Serrano-Archimi, 2014. "Follower reactions to leader trust violations: A grounded theory of violation types, likelihood of recovery, and recovery process," Post-Print hal-01796413, HAL.
    4. Yan, Yanni & Chong, Chan Yan & Mak, Simon, 2010. "An exploration of managerial discretion and its impact on firm performance: Task autonomy, contractual control, and compensation," International Business Review, Elsevier, vol. 19(6), pages 521-530, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Brühl, Rolf & Basel, Jörn S. & Kury, Max F., 2018. "Communication after an integrity-based trust violation: How organizational account giving affects trust," European Management Journal, Elsevier, vol. 36(2), pages 161-170.
    2. Kähkönen, T. & Blomqvist, K. & Gillespie, N. & Vanhala, M., 2021. "Employee trust repair: A systematic review of 20 years of empirical research and future research directions," Journal of Business Research, Elsevier, vol. 130(C), pages 98-109.
    3. Hommelhoff, Sabine & Richter, David, 2017. "Refuting the cliché of the distrustful manager," European Management Journal, Elsevier, vol. 35(2), pages 164-173.
    4. Kroeger, Frens, 2015. "The development, escalation and collapse of system trust: From the financial crisis to society at large," European Management Journal, Elsevier, vol. 33(6), pages 431-437.
    5. Gölgeci, Ismail & Murphy, William H. & Johnston, David A., 2018. "Power-based behaviors in supply chains and their effects on relational satisfaction: A fresh perspective and directions for research," European Management Journal, Elsevier, vol. 36(2), pages 278-287.
    6. Seele, Hagen & Eberl, Peter, 2020. "Newcomers’ reactions to unfulfilled leadership expectations: An attribution theory approach," European Management Journal, Elsevier, vol. 38(5), pages 763-776.
    7. Hartner-Tiefenthaler, Martina, 2021. "Supervisors’ power to deal with employees’ inner resignation: How perceived power of the organization and the supervisor relate to employees’ voluntary and enforced work behavior," European Management Journal, Elsevier, vol. 39(2), pages 260-269.
    8. Steven L. Grover & Marie-Aude Abid-Dupont & Caroline Manville & Markus C. Hasel, 2019. "Repairing Broken Trust Between Leaders and Followers: How Violation Characteristics Temper Apologies," Journal of Business Ethics, Springer, vol. 155(3), pages 853-870, March.
    9. Bouguerra, Abderaouf & Gölgeci, Ismail & Gligor, David M. & Tatoglu, Ekrem, 2021. "How do agile organizations contribute to environmental collaboration? Evidence from MNEs in Turkey," Journal of International Management, Elsevier, vol. 27(1).
    10. Sahaym, Arvin & Nam, Daeil, 2013. "International diversification of the emerging-market enterprises: A multi-level examination," International Business Review, Elsevier, vol. 22(2), pages 421-436.
    11. Piotr Wajszczyk, 2016. "Informal Institutions in the Corporate Governance System in Russia," Annales. Ethics in Economic Life, University of Lodz, Faculty of Economics and Sociology, vol. 19(4), pages 113-121, December.
    12. Keshavarz, Ali Reza & Gölgeci, Ismail, 2023. "The value of the sales function: A multilevel examination of the effect of strategic marketing ambidexterity and industry contingencies," Journal of Business Research, Elsevier, vol. 156(C).
    13. Yong Suhk Pak & Jong Min Lee, 2023. "Organizational learning platforms for knowledge creation in international joint ventures: the mediating role of formal and informal communication," Asian Business & Management, Palgrave Macmillan, vol. 22(5), pages 2135-2163, November.
    14. Marius G. Gehrisch & Stefan Süß, 2023. "Organizational behavior in international strategic alliances and the relation to performance – a literature review and avenues for future research," Management Review Quarterly, Springer, vol. 73(3), pages 1045-1107, September.
    15. Moez EL Gaied, 2018. "Investment-Cash Flow Sensitivity and Growth Opportunities," International Journal of Economics and Financial Issues, Econjournals, vol. 8(2), pages 154-160.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:16:y:2019:i:14:p:2525-:d:248491. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.