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Improving Institutional Repositories through User-Centered Design: Indicators from a Focus Group

Author

Listed:
  • Laura Icela González-Pérez

    (Facultad de Psicología, Universidad Autónoma de Nuevo León, Monterrey 64460, Mexico)

  • María Soledad Ramírez-Montoya

    (R4C-IRG Research Group, Institute for the Future of Education, Tecnologico de Monterrey, Monterrey 64700, Mexico)

  • Francisco José García-Peñalvo

    (GRIAL Research Group, Computer Science Department, Faculty of Sciences, University of Salamanca, 37008 Salamanca, Spain)

Abstract

User experience with intuitive and flexible digital platforms can be enjoyable and satisfying. A strategy to deliver such an experience is to place the users at the center of the design process and analyze their beliefs and perceptions to add appropriate platform features. This study conducted with focus groups as a qualitative method of data collection to investigate users’ preferences and develop a new landing page for institutional repositories with attractive functionalities based on their information-structural rules. The research question was: What are the motivations and experiences of users in an academic community when publishing scientific information in an institutional repository? The focus group technique used in this study had three sessions. Results showed that 50% of the participants did not know the functionalities of the institutional repository nor its benefits. Users’ perceptions of platforms such as ResearchGate or Google Scholar that provide academic production were also identified. The findings showed that motivating an academic community to use an institutional repository requires technological functions, user guidelines that identify what can or cannot be published in open access, and training programs for open access publication practices and institutional repository use. These measures align with global strategies to strengthen the digital identities of scientific communities and thus benefit open science.

Suggested Citation

  • Laura Icela González-Pérez & María Soledad Ramírez-Montoya & Francisco José García-Peñalvo, 2021. "Improving Institutional Repositories through User-Centered Design: Indicators from a Focus Group," Future Internet, MDPI, vol. 13(11), pages 1-19, November.
    • Handle: RePEc:gam:jftint:v:13:y:2021:i:11:p:282-:d:670423
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    References listed on IDEAS

    as
    1. Michael Teets & Matthew Goldner, 2013. "Libraries’ Role in Curating and Exposing Big Data," Future Internet, MDPI, vol. 5(3), pages 1-10, August.
    2. Cristòfol Rovira & Lluís Codina & Frederic Guerrero-Solé & Carlos Lopezosa, 2019. "Ranking by Relevance and Citation Counts, a Comparative Study: Google Scholar, Microsoft Academic, WoS and Scopus," Future Internet, MDPI, vol. 11(9), pages 1-21, September.
    3. Jihyun Kim, 2010. "Faculty self-archiving: Motivations and barriers," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 61(9), pages 1909-1922, September.
    4. Jihyun Kim, 2010. "Faculty self‐archiving: Motivations and barriers," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 61(9), pages 1909-1922, September.
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