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Impact of Leader Behavior on Employee Experience and Job Satisfaction in Educational Institutions

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  • Elizabeth Emperatriz García-Salirrosas

    (Grupo de Investigación e Innovación para el Emprendimiento y Sostenibilidad, Universidad Nacional Tecnológica de Lima Sur (UNTELS), Lima 15816, Peru)

  • Felipe Eduardo Yong-Chung

    (Facultad de Negocios, Universidad Peruana de Ciencias Aplicadas, Lima 15038, Peru)

  • Ralphi Ricardo Jauregui-Arroyo

    (Facultad de Negocios, Universidad Peruana de Ciencias Aplicadas, Lima 15038, Peru)

  • Manuel Escobar-Farfán

    (Department of Administration, Faculty of Administration and Economics, University of Santiago of Chile (USACH), Santiago 9170020, Chile)

  • Ángel Acevedo-Duque

    (Programa de Doctorado en Ciencias Sociales, Universidad Autónoma de Chile, Santiago 7500912, Chile)

Abstract

Given the relevance of leadership in the educational environment, there is a need to identify the key elements that influence teacher well-being. Therefore, the present study addresses the impact of leader behavior, specifically initial structure and consideration, on employee experience and job satisfaction in Peruvian educational institutions. The research included a sample of 651 regular basic education teachers in Peru and used a structural equation model using PLS-SEM to evaluate the hypotheses. The following were measured: three dimensions of the employee experience: sensorial, intellectual, and emotional, using validated and reliable instruments. The results indicated that the initial structure positively impacts the three dimensions of the employee experience, while consideration significantly influences the sensorial and emotional experiences but not the intellectual ones. Likewise, it was proven that the three dimensions of the employee experience positively impact job satisfaction. It is concluded that effective leadership, which combines structural clarity and emotional support, improves the work environment and increases staff satisfaction. Finally, implementing leadership training programs is suggested to strengthen these competencies in educational leaders.

Suggested Citation

  • Elizabeth Emperatriz García-Salirrosas & Felipe Eduardo Yong-Chung & Ralphi Ricardo Jauregui-Arroyo & Manuel Escobar-Farfán & Ángel Acevedo-Duque, 2025. "Impact of Leader Behavior on Employee Experience and Job Satisfaction in Educational Institutions," Administrative Sciences, MDPI, vol. 15(4), pages 1-17, March.
  • Handle: RePEc:gam:jadmsc:v:15:y:2025:i:4:p:119-:d:1618463
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    References listed on IDEAS

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    1. Martín de los Heros & Sandra C. Murillo López & Nélyda Solana Villanueva, 2020. "Satisfacción laboral en tiempos de pandemia: el caso de docentes universitarios del área de salud," Revista de Economía del Caribe 18666, Universidad del Norte.
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