IDEAS home Printed from https://ideas.repec.org/a/gam/jadmsc/v15y2025i3p101-d1611956.html
   My bibliography  Save this article

Mitigation of Learned Helplessness for Enhanced Bureaucratic Organizational Responsiveness in Public Administrations

Author

Listed:
  • Niva Dolev

    (Department of Education and Community, Kinneret College on the Sea of Galilee, Tzemach 15132, Israel)

  • Liza Ireni-Saban

    (Lauder School of Government, Diplomacy and Strategy, Reichman University, Herzliya 4610101, Israel)

Abstract

Organizational bureaucratic responsiveness, the readiness and ability of public organizations to respond to public needs, in particular in times of change, requires collaborations between public organizations and citizens and responsiveness to citizens’ evolving needs. One of the organizational barriers to such collaborations may be learned helplessness (LH), the belief that actions and outcomes are unrelated and a lack of sense of control. However, the relationship between the two in the framework of public organizations in current times has been little examined. This paper proposes a novel theoretical framework for collaborative responsiveness that builds on a process-based approach and thereby indicates the potential impacts of LH on collaborative responsiveness in public organizations, particularly in current times when it is most needed. Practical ways for mitigating learned helplessness and supporting collaborative responsiveness in changing times are suggested.

Suggested Citation

  • Niva Dolev & Liza Ireni-Saban, 2025. "Mitigation of Learned Helplessness for Enhanced Bureaucratic Organizational Responsiveness in Public Administrations," Administrative Sciences, MDPI, vol. 15(3), pages 1-15, March.
    • Handle: RePEc:gam:jadmsc:v:15:y:2025:i:3:p:101-:d:1611956
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2076-3387/15/3/101/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2076-3387/15/3/101/
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jadmsc:v:15:y:2025:i:3:p:101-:d:1611956. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.