Municipal Executive Recommendation by Citizens: Who Is Most Significant?
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References listed on IDEAS
- Gregg G. Van Ryzin, 2004. "Expectations, performance, and citizen satisfaction with urban services," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 23(3), pages 433-448.
- Evangelos Xevelonakis, 2016. "Social Influence and Customer Referral Value," Athens Journal of Business & Economics, Athens Institute for Education and Research (ATINER), vol. 2(1), pages 7-16, January.
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Keywords
municipal executive recommendation; municipe loyalty; municipe satisfaction; municipe perceived value;All these keywords.
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