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Diseño de un sistema de indicadores para el control de gestión de las áreas de resultados claves en las oficinas de la Administración Tributaria

Author

Listed:
  • Josefina Torres Mora
  • José Carlos del Toro Ríos

Abstract

Uno de los aspectos más difíciles de alcanzar en el diseño de un sistema de indicadores, es lograr su vinculación con la estrategia de la organización. El trabajo que se presenta tiene como propósito mostrar un esquema metodológico que posibilite el diseño del Sistema de Indicadores para el Control de Gestión de las áreas de resultados claves en las oficinas de la Administración Tributaria.

Suggested Citation

  • Josefina Torres Mora & José Carlos del Toro Ríos, 2011. "Diseño de un sistema de indicadores para el control de gestión de las áreas de resultados claves en las oficinas de la Administración Tributaria," Contribuciones a la Economía, Servicios Académicos Intercontinentales SL, issue 2011-05, May.
    • Handle: RePEc:erv:contri:y:2011:i:2011-05:26
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    More about this item

    Keywords

    H20 – General; M12 Personnel Management;

    JEL classification:

    • H20 - Public Economics - - Taxation, Subsidies, and Revenue - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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