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The Impact of the General Data Protection Regulation on the Financial Services’ Industry of Small European States

Author

Listed:
  • Kieran Xuereb
  • Simon Grima
  • Frank Bezzina
  • Andre Farrugia
  • Pierpaolo Marano

Abstract

Purpose: With this paper we evaluate the impact and implications of the European Union (EU) General Data Protection Regulation (GDPR) on the Financial Services Industry in small European States; specifically Malta, Slovenia, Luxembourg, Lithuania, Latvia, Estonia and Cyprus. That is, countries within the EU having less than 3 million population. Design/methodology/approach: We collected our primary data by carrying out scheduled semi-structured interviews (using WhatsApp®, Messenger® and Skype®) with 63 participants who are working directly or indirectly with GDPR in financial services between November 2018 and April 2019. The interview was structured using two impact themes, ‘Trust, Standardisation and Reputation’ and ‘Training and ‘Resources’, with 18 statements under each theme to which participants were required to answer using a 5-point Likert-scale ranging from “Strongly Disagree” to “Strongly Agree”. To answer the research questions, the empirical data collected was subjected to statistical analysis using SPSS (Version 21) namely descriptive statistics and box plots and later MANOVA, while the qualitative data was analysed using the thematic approach. Findings: We found that overall, participants feel that although GDPR has increased the work load and costs, it has helped to improve the trust, standardisation and reputation of the institutions they represent. However, this comes with some repercussions from the data subjects who are not conversant with the regulation and are apprehensive by the consents required. Originality/value: Although, all States might be represented in the decision process, the larger States usually take over and sometimes dictate the final decision. The concept of proportionality in regulations is not clean and is not effectively managed, at the disadvantage of the smaller States. Therefore, this paper is important since it voices the cries of smaller States and allows for an understanding of the impact and implications of new regulations to smaller jurisdictions, in this case within the EU.

Suggested Citation

  • Kieran Xuereb & Simon Grima & Frank Bezzina & Andre Farrugia & Pierpaolo Marano, 2019. "The Impact of the General Data Protection Regulation on the Financial Services’ Industry of Small European States," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(4), pages 243-266.
    • Handle: RePEc:ers:ijebaa:v:vii:y:2019:i:4:p:243-266
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    References listed on IDEAS

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    1. Benjamin Saunders & Julius Sim & Tom Kingstone & Shula Baker & Jackie Waterfield & Bernadette Bartlam & Heather Burroughs & Clare Jinks, 2018. "Saturation in qualitative research: exploring its conceptualization and operationalization," Quality & Quantity: International Journal of Methodology, Springer, vol. 52(4), pages 1893-1907, July.
    2. Briguglio, Lino, 1995. "Small island developing states and their economic vulnerabilities," World Development, Elsevier, vol. 23(9), pages 1615-1632, September.
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    More about this item

    Keywords

    GDPR; regulations; small EU states; financial services industry; reputation.;
    All these keywords.

    JEL classification:

    • G1 - Financial Economics - - General Financial Markets
    • G2 - Financial Economics - - Financial Institutions and Services
    • G32 - Financial Economics - - Corporate Finance and Governance - - - Financing Policy; Financial Risk and Risk Management; Capital and Ownership Structure; Value of Firms; Goodwill
    • G15 - Financial Economics - - General Financial Markets - - - International Financial Markets
    • G41 - Financial Economics - - Behavioral Finance - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making in Financial Markets
    • K12 - Law and Economics - - Basic Areas of Law - - - Contract Law
    • L5 - Industrial Organization - - Regulation and Industrial Policy
    • D53 - Microeconomics - - General Equilibrium and Disequilibrium - - - Financial Markets
    • E44 - Macroeconomics and Monetary Economics - - Money and Interest Rates - - - Financial Markets and the Macroeconomy

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