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Humanitarian supply chain management in India: a SAP‐LAP framework

Author

Listed:
  • Lijo John
  • A. Ramesh

Abstract

Purpose - Humanitarian Supply chain Management (HSCM) is concerned with managing the efficient flow of aid materials, information and services to reduce the impact of disaster on human lives. Post 2004 Indian Ocean tsunami, the relief activities in India were not planned and executed properly. The purpose of this paper is to analyse the present situation existing to tackle a disaster, identify the gaps and suggest few mechanisms to overcome the gaps. Design/methodology/approach - A situation‐actor‐process (SAP) learning‐action performance (LAP) model has been applied to analyze the HSCM activities in India. The “situation” represents the present scenario of the organization. Actors are the participants, influencing the situation to evolve different business processes. Based on SAP, various “learning” issues have been analyzed which lead to suitable “action” to be followed by impact of SAP on the “performance” of the supply chain of the organization. Findings - Various issues that need attention are identification of the supply sources, co‐ordination among the actors, importance of a central authority, role of experienced SCM professionals, scarcity and abundance of the resources may be seen together, supply chain understanding in the disaster management and necessity of a financial supply chain. Research limitations/implications - The general model of SAP‐LAP is used to explain various issues of HSCM in a managerial context. Practical implications - The SAP‐LAP model presents the situation of HSCM in India to actors who may initiate the relief operations. It also helps in identifying issues in the current method of operation. The synthesis of SAP leads to LAP, which helps in suggesting the improvement actions or the learning from the present situation, actors and processes. Originality/value - The paper presents a novel approach to analyze qualitative issues of HSCM in a single model comprising various perspectives on activities undertaken during the relief operations, both prior to disaster and post disaster.

Suggested Citation

  • Lijo John & A. Ramesh, 2012. "Humanitarian supply chain management in India: a SAP‐LAP framework," Journal of Advances in Management Research, Emerald Group Publishing Limited, vol. 9(2), pages 217-235, October.
    • Handle: RePEc:eme:jamrpp:v:9:y:2012:i:2:p:217-235
    DOI: 10.1108/09727981211271968
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    Citations

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    Cited by:

    1. Arun Kumar Deshmukh & Ashutosh Mohan & Ishi Mohan, 2022. "Goods and Services Tax (GST) Implementation in India: A SAP–LAP–Twitter Analytic Perspective," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(2), pages 165-183, June.
    2. Sivadass Thiruchelvam & Mohd Fauzi Ismail & Azrul Ghazali & Kamal Nasharuddin Mustapha & Fatin Faiqah Norkhair & Nora Yahya & Abdul Aziz Mat Isa & Zakaria Che Muda, 2018. "Development of Humanitraian Supply Chain Performance Conceptual Framework in Creating Resilient Logistics Network," Malaysian Journal of Geosciences (MJG), Zibeline International Publishing, vol. 2(1), pages 30-33, January.
    3. Christian Wankmüller & Gerald Reiner, 2020. "Coordination, cooperation and collaboration in relief supply chain management," Journal of Business Economics, Springer, vol. 90(2), pages 239-276, March.
    4. Parul Jain Gupta & Pradeep Kumar Suri, 2018. "Analysing the Influence of Improved Situation, Capability Level of Actors and Flexible Process Workflow on Public Value of E-Governance Projects in India," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(4), pages 349-372, December.
    5. Kovacs, Gyöngyi & Moshtari, Mohammad, 2019. "A roadmap for higher research quality in humanitarian operations: A methodological perspective," European Journal of Operational Research, Elsevier, vol. 276(2), pages 395-408.
    6. Rajesh K. Singh & Hari Om Sharma & Suresh K. Garg, 2016. "Study on Supply Chain Issues in an Auto Component Manufacturing Organization: Case Study," Global Business Review, International Management Institute, vol. 17(5), pages 1196-1210, October.
    7. Venkatesh Iyengar & Abhishek Behl & Samaya Pillai & Bhausaheb Londhe, 2016. "Analysis of Palliative Care Process through SAP-LAP Inquiry: Case Study on Palliative Care and Training Centre," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 17(4), pages 403-416, December.
    8. Charbel José Chiappetta Jabbour & Vinicius Amorim Sobreiro & Ana Beatriz Lopes de Sousa Jabbour & Lucila Maria Souza Campos & Enzo Barberio Mariano & Douglas William Scott Renwick, 2019. "An analysis of the literature on humanitarian logistics and supply chain management: paving the way for future studies," Annals of Operations Research, Springer, vol. 283(1), pages 289-307, December.
    9. Abhishek Behl & Pankaj Dutta, 2019. "Humanitarian supply chain management: a thematic literature review and future directions of research," Annals of Operations Research, Springer, vol. 283(1), pages 1001-1044, December.
    10. Rajak, Sonu & Mathiyazhagan, K. & Agarwal, Vernika & Sivakumar, K. & Kumar, Vikas & Appolloni, Andrea, 2022. "Issues and analysis of critical success factors for the sustainable initiatives in the supply chain during COVID- 19 pandemic outbreak in India: A case study," Research in Transportation Economics, Elsevier, vol. 93(C).
    11. P. Siva Kumar & Ramesh Anbanandam, 2020. "Theory Building on Supply Chain Resilience: A SAP–LAP Analysis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(2), pages 113-133, June.
    12. Alexander Fekete & Lisa Bross & Steffen Krause & Florian Neisser & Katerina Tzavella, 2021. "Bridging Gaps in Minimum Humanitarian Standards and Shelter Planning by Critical Infrastructures," Sustainability, MDPI, vol. 13(2), pages 1-17, January.
    13. V. G. Venkatesh & Abraham Zhang & Eric Deakins & Sunil Luthra & S. Mangla, 2019. "A fuzzy AHP-TOPSIS approach to supply partner selection in continuous aid humanitarian supply chains," Annals of Operations Research, Springer, vol. 283(1), pages 1517-1550, December.
    14. Muhammad Umar & Mark Wilson & Jeff Heyl, 2017. "Food Network Resilience Against Natural Disasters: A Conceptual Framework," SAGE Open, , vol. 7(3), pages 21582440177, July.

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