Lives in the balance: an analysis of the balanced scorecard (BSC) in healthcare organizations
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DOI: 10.1108/17410400810841209
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Cited by:
- Ying Sophie Huang & Kazunori Ito & Moeki Nemoto, 2023. "Sustainable Communication Management Using the Balanced Scorecard: Evidence from a Japanese Hospital Based on Corporate Communication Theory," Sustainability, MDPI, vol. 15(13), pages 1-23, June.
- Farshad Behrouzi & Azanizawati Ma'aram, 2019. "Identification and ranking of specific balanced scorecard performance measures for hospitals: A case study of private hospitals in the Klang Valley area, Malaysia," International Journal of Health Planning and Management, Wiley Blackwell, vol. 34(4), pages 1364-1376, October.
- Maria Cristina Gramani, 2014. "Inter-Regional Performance of the Public Health System in a High-Inequality Country," PLOS ONE, Public Library of Science, vol. 9(1), pages 1-8, January.
- Ali Akbar Farhanghi & Reza Abachian Ghassemi & Esmaeil Liaghati & Elnaz Rahrovy, 2012. "BSC technique research employment National Cartographic Center of Iran to identify and classify the human sources performance indicators in fuzzy AHP environment," International Journal of Learning and Development, Macrothink Institute, vol. 2(5), pages 10-24, October.
- Frida Betto & Alberto Sardi & Patrizia Garengo & Enrico Sorano, 2022. "The Evolution of Balanced Scorecard in Healthcare: A Systematic Review of Its Design, Implementation, Use, and Review," IJERPH, MDPI, vol. 19(16), pages 1-22, August.
- Grigoroudis, E. & Orfanoudaki, E. & Zopounidis, C., 2012. "Strategic performance measurement in a healthcare organisation: A multiple criteria approach based on balanced scorecard," Omega, Elsevier, vol. 40(1), pages 104-119, January.
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Keywords
Balanced scorecard; Health services;Statistics
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