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A multilevel model for organizational productivity management: an interpretive structural modeling approach

Author

Listed:
  • Abbas Abbasi
  • Behnaz Shirazi
  • Sahar Mohamadi

Abstract

Purpose - This research highlights the ongoing concern about organizational productivity and the lack of focus on designing an optimal model. The authors aim to create a comprehensive model for managing organizational productivity, considering its impact on profitability, customer satisfaction, and employee morale. They use qualitative research methods, including Systematic Literature Review and Interpretive Structural Modeling (ISM). Design/methodology/approach - In this research using the qualitative research method of Systematic Literature Review, 57 variables affecting productivity were identified. These variables were placed in 16 layers by using the ISM method, which were classified analytically in four sections: INPUTS, OUTPUTS, OUTCOMES and IMPACTS. By determining the relationship between the sections, the research model was designed. Findings - The potential model for organizational productivity management provides a comprehensive framework addressing critical factors like technology adoption, employee empowerment, organizational culture, and more. It identifies Linkage, Dependent, and independent variables. The lower layers consist of INPUTS such as Technological Tools, Organizational Values, and more. In the highest layer, impactful variables like Enhanced competitiveness, Improved decision-making, and Improved organizational culture are labeled as IMPACTS. Middle layer variables are categorized as OUTPUTS and OUTCOMES. Originality/value - In this study, the concept of productivity management was redefined for the first time, and a multi-layered model for productivity management was creatively explicated using the structural equation modeling method.

Suggested Citation

  • Abbas Abbasi & Behnaz Shirazi & Sahar Mohamadi, 2024. "A multilevel model for organizational productivity management: an interpretive structural modeling approach," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 73(10), pages 3363-3387, June.
  • Handle: RePEc:eme:ijppmp:ijppm-09-2023-0512
    DOI: 10.1108/IJPPM-09-2023-0512
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