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Effects of strategic information systems on competitive strategy and performance

Author

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  • Adilson Carlos Yoshikuni
  • Alberto Luiz Albertin

Abstract

Purpose - This study argues that strategic information systems (SISs) are necessary for organizations’ survival and corporate performance in turbulent economic environments. Applying Miles and Snow’s strategy typology, the purpose of this paper is to explore how SIS supports business strategy and corporate performance. Design/methodology/approach - This study uses quantitative survey data from 389 Brazilian companies during economic crises and analyzes them using structural equation modeling. Findings - There is strong evidence that SIS promotes capacity and flexibility to create competitive strategies in response to environmental changes. SIS significantly and positively predicts firms’ use of prospector strategies, reducing the need to sacrifice efficiency for innovation. SIS can predict corporate performance more strongly than firms’ strategic orientations can. Practical implications - The results provide organizations insights on how SIS enables strategic planning processes to create competitive strategy and improve performance during economic turbulence. Originality/value - This research demonstrates SIS’s positive effects during economic turbulence on competitive strategy and performance, revealing that corporate performance is influenced more by SIS (strategic process) than strategic orientation (content). Hence, this study fills a research gap in the information systems strategy literature by contributing new insights about SIS.

Suggested Citation

  • Adilson Carlos Yoshikuni & Alberto Luiz Albertin, 2018. "Effects of strategic information systems on competitive strategy and performance," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 67(9), pages 2018-2045, November.
  • Handle: RePEc:eme:ijppmp:ijppm-07-2017-0166
    DOI: 10.1108/IJPPM-07-2017-0166
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    Citations

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    Cited by:

    1. Adilson Carlos Yoshikuni & José Eduardo Ricciardi Favaretto & Alberto Luiz Albertin & Fernando de Souza Meirelles, 2022. "How can Strategy-as-Practice Enable Innovation under the Influence of Environmental Dynamism?," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 26(1), pages 200131-2001.
    2. Charles Bonsu & Eric Edwin Owusu & Adwoa Benewaa Brefo Manuh & Emelda Antwi, 2023. "The effects of strategic management practices on customer satisfaction and loyalty in selected hotels in Kumasi," Technium Social Sciences Journal, Technium Science, vol. 40(1), pages 246-257, February.
    3. Ali Ahmed Ateeq Ali & Mahmoud AlZgool & Mohammed Alzoraiki & Marwan Milhem & Mujeeb Saif Mohsen Al-Absy, 2023. "Moderating Effect of Strategic Planning on the Relationship between Career Path Planning and Job Performance," Sustainability, MDPI, vol. 15(11), pages 1-20, May.
    4. Roelien Goede, 2021. "Sustainable business intelligence systems: Modelling for the future," Systems Research and Behavioral Science, Wiley Blackwell, vol. 38(5), pages 685-695, October.

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