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Measuring business performance in the airport context: a critical review of literature

Author

Listed:
  • Vincenzo Fasone
  • Sandra Zapata-Aguirre

Abstract

Purpose - Over 15 years have passed since the first paper was published applying data envelopment analysis (DEA) to measure airport productivity. Since then, a wave of studies has appeared refining and validating this technique as one of the most reliable in the airport context. The purpose of this paper is to conduct a critical review of this accumulated literature. Design/methodology/approach - This paper presents an exhaustive review of approximately 60 peer-reviewed published papers on business performance measurement through DEA applications in the airport industry. Findings - The paper analyses the research on DEA technique chronologically and by geography. Managerial and academic practitioners’ interest in conducting performance measurement studies has grown and benchmarking techniques have become more sophisticated. Research limitations/implications - Despite the popularity of the methodological framework of DEA, it can be improved by further research to continue refining and exploiting deeply the basic DEA scores. Some innovations have appeared from studies using alternative approaches to DEA, e.g. a Bayesian approach. Practical implications - The conclusions explore the research contribution, its final value delivered to airport management and some practical aspects and recommendations for the selected field of work. Originality/value - The paper explores the contribution of research to final value delivered to airport management by describing the main complementary procedures refining DEA technique scores for improving the operational efficiencies of airports through benchmarking. As well as by presenting the results of the assessment of major determinants of efficiency at airports around the world.

Suggested Citation

  • Vincenzo Fasone & Sandra Zapata-Aguirre, 2016. "Measuring business performance in the airport context: a critical review of literature," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 65(8), pages 1137-1158, November.
  • Handle: RePEc:eme:ijppmp:ijppm-06-2015-0090
    DOI: 10.1108/IJPPM-06-2015-0090
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    Citations

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    Cited by:

    1. lo Storto, Corrado, 2018. "The analysis of the cost-revenue production cycle efficiency of the Italian airports: A NSBM DEA approach," Journal of Air Transport Management, Elsevier, vol. 72(C), pages 77-85.
    2. Pacagnella, Antônio Carlos & Hollaender, Paulo Sodre & Mazzanati, Giovanni Vitale & Bortoletto, Wagner Wilson, 2021. "Efficiency drivers of international airports: A worldwide benchmarking study," Journal of Air Transport Management, Elsevier, vol. 90(C).
    3. Daraio, Cinzia & Kerstens, Kristiaan & Nepomuceno, Thyago & Sickles, Robin C., 2019. "Empirical Surveys of Frontier Applications: A Meta-Review," Working Papers 19-005, Rice University, Department of Economics.
    4. Jo, Ah-Hyun & Chang, Young-Tae, 2023. "The effect of airport efficiency on air traffic, using DEA and multilateral resistance terms gravity models," Journal of Air Transport Management, Elsevier, vol. 108(C).
    5. Paraschi, Elen Paraskevi & Georgopoulos, Antonios & Papatheodorou, Andreas, 2020. "Abiotic determinants of airport performance: Insights from a global survey," Transport Policy, Elsevier, vol. 85(C), pages 33-53.
    6. Sergi, S. Bruno & D’Aleo, Vittorio & Arbolino, Roberta & Carlucci, Fabio & Barilla, David & Ioppolo, Giuseppe, 2020. "Evaluation of the Italian transport infrastructures: A technical and economic efficiency analysis," Land Use Policy, Elsevier, vol. 99(C).
    7. Zuidberg, Joost, 2017. "Exploring the determinants for airport profitability: Traffic characteristics, low-cost carriers, seasonality and cost efficiency," Transportation Research Part A: Policy and Practice, Elsevier, vol. 101(C), pages 61-72.

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