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How does intellectual capital efficiency affect firm performance? The moderating role of family management

Author

Listed:
  • Yolanda Ramírez
  • Julio Dieguez-Soto
  • Montserrat Manzaneque

Abstract

Purpose - The purpose of this paper is twofold: to know whether those firms that achieve greater efficiency from their intangible resources (intellectual capital) also obtain greater performance; and to analyze the moderating role of family management on that relationship in small to medium-sized enterprises (SMEs). Design/methodology/approach - This paper conducts an empirical study with different econometric models using a panel data sample of 6,132 paired firm-year observations from Spanish manufacturing SMEs in the period 2000–2013. Findings - The findings suggest that intellectual capital efficiency is a key factor that allows the firm to achieve and maintain competitive advantages, obtaining greater performance. Additionally, this research also shows that the moderating role of family management can be a double-edged sword depending on the type of intangible resources. Practical implications - This paper may give managers an insight in how to better utilize and manage intangible resources available in their firms to improve competitive advantage and ultimately firm performance. Additionally, on the basis of the Socioemotional Wealth perspective (SEW), this article argues that family-managed firms that focus on SEW preservation can enhance the impact of structural capital efficiency on performance. Originality/value - This paper extends the prior literature by studying the joint effects of intellectual capital efficiency, distinguishing between human capital and structural capital efficiency, and family management on performance in the context of SMEs.

Suggested Citation

  • Yolanda Ramírez & Julio Dieguez-Soto & Montserrat Manzaneque, 2020. "How does intellectual capital efficiency affect firm performance? The moderating role of family management," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 70(2), pages 297-324, March.
    • Handle: RePEc:eme:ijppmp:ijppm-03-2019-0119
    DOI: 10.1108/IJPPM-03-2019-0119
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    Citations

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    Cited by:

    1. Concepción Garcés-Ayerbe & Pilar Rivera-Torres & Josefina L. Murillo-Luna & Cristina Suárez-Gálvez, 2022. "Does it pay more to be green in family firms than in non-family firms?," Review of Managerial Science, Springer, vol. 16(5), pages 1365-1386, July.
    2. Norma Angélica Pedraza Melo & Bernardo De la Gala Velásquez, 2022. "The mediating role of structural capital in the relationship between human capital and performance in the public administrations of Mexico and Peru," Estudios Gerenciales, Universidad Icesi, vol. 38(164), pages 320-333, September.
    3. Almodóvar, Paloma & Nguyen, Quyen T.K., 2022. "Product innovation of domestic firms versus foreign MNE subsidiaries: The role of external knowledge sources," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    4. Khan, Huda & Zahoor, Nadia & Gerged, Ali Meftah & Tarba, Shlomo & Makrides, Anna, 2022. "The efficacy of market sensing and family-controlled board in the new product development performance of family firms in emerging market," Journal of Business Research, Elsevier, vol. 141(C), pages 673-684.

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