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Social capital levels, gossip and employee performance in aviation and shipping companies in Israel

Author

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  • Batia Ben-Hador

Abstract

Purpose - The purpose of this paper is to understand better the organizational social capital (SC) levels and their impact on organizations by focusing on personal SC and intra-organizational SC as well as their different connections to organizational gossip and employee performance. Design/methodology/approach - Participants in a field study included 617 employees from five Israeli organizations in the field of aviation and shipping. Levels of personal SC, intra-organizational SC, gossip and self-evaluated performance were measured, and connections between them detected. Findings - The results indicate that intra-organizational SC is positively connected to employee performance, while personal SC is positively linked to gossip. Personal SC also leads to performance with the mediation of intra-organizational SC, although gossip was not found to be connected to performance. Originality/value - The contributions of this study are both conceptual and practical. The distinction between organizational SC levels is refined, improving organizational research accuracy and facilitating a better grasp of the connections between SC and other variables. The scant research on organizational gossip has been expanded. From a practical perspective, clarification of the link between organizational SC and performance can be beneficial to employees and organizations.

Suggested Citation

  • Batia Ben-Hador, 2019. "Social capital levels, gossip and employee performance in aviation and shipping companies in Israel," International Journal of Manpower, Emerald Group Publishing Limited, vol. 40(6), pages 1036-1055, June.
  • Handle: RePEc:eme:ijmpps:ijm-12-2017-0321
    DOI: 10.1108/IJM-12-2017-0321
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    Citations

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    Cited by:

    1. Vanessa Begemann & Nale Lehmann-Willenbrock & Maie Stein, 2023. "Peeling Away the Layers of Workplace Gossip: A Framework, Review, and Future Research Agenda to Study Workplace Gossip as a Dynamic and Complex Behavior," Merits, MDPI, vol. 3(2), pages 1-21, April.
    2. Nasser Saad Alkahtani & M. M. Sulphey & Kevin Delany & Anass Hamad Elneel Adow, 2021. "A Conceptual Examination about the Correlates of Psychological Capital (PsyCap) among the Saudi Arabian Workforce," Social Sciences, MDPI, vol. 10(4), pages 1-16, March.

    More about this item

    Keywords

    Performance; Employee productivity;

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