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Reducing Cyber Incidents through Good Online Behavioral Norms: Lessons from South Africa

Author

Listed:
  • Naume Sonhera

    (Vaal University of Technology, South Africa)

  • David Mhlanga

    (The University of Johannesburg, South Africa)

Abstract

The phenomenon of cyber incidents has grown commonplace in schools throughout the world, including South Africa. Cyber mishaps are becoming more common, affecting both learners and parents, and expecting parents to supervise their children's online activity 24 hours a day is unrealistic. Several studies have highlighted several remedies, however even with such solutions, cyber incidents are still on the rise. As a result, the study aims to use a technical tool to investigate how cyber incidents can be reduced through good online behavioral norms which is an alternative strategy for reducing cyber occurrences among learners. Using the experimental action approach, the findings revealed that if learners are given alert messages that encourage them to consider appropriate behavioral standards, the number of learners who send hurtful messages may be lower than the number of learners who wish to send hurtful messages. As a result, the study suggests that educational institutions should step up their efforts to ensure that learners receive alarm messages that encourage them to consider appropriate behavior norms.

Suggested Citation

  • Naume Sonhera & David Mhlanga, 2022. "Reducing Cyber Incidents through Good Online Behavioral Norms: Lessons from South Africa," Eurasian Journal of Social Sciences, Eurasian Publications, vol. 10(1), pages 37-48.
    • Handle: RePEc:ejn:ejssjr:v:10:y:2022:i:1:p:37-48
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    References listed on IDEAS

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    2. David Mhlanga, 2021. "Financial Inclusion in Emerging Economies: The Application of Machine Learning and Artificial Intelligence in Credit Risk Assessment," IJFS, MDPI, vol. 9(3), pages 1-16, July.
    3. Li, Ling & He, Wu & Xu, Li & Ash, Ivan & Anwar, Mohd & Yuan, Xiaohong, 2019. "Investigating the impact of cybersecurity policy awareness on employees’ cybersecurity behavior," International Journal of Information Management, Elsevier, vol. 45(C), pages 13-24.
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