IDEAS home Printed from https://ideas.repec.org/a/eee/trapol/v12y2005i4p334-344.html
   My bibliography  Save this article

The differing perspectives of road users and service providers

Author

Listed:
  • Bonsall, Peter
  • Beale, Jo
  • Paulley, Neil
  • Pedler, Annette

Abstract

A survey of almost 3000 people gathered evidence on their experiences of problems on Britain's roads, their level of support for potential solutions, and on the different perspectives of transport professionals. An assessment was made of the steps required to reduce gaps between users' expectations and their current experience. Questions raised by the findings include: the likelihood that current policy priorities are influenced by inaccurate assumptions about what the public would find acceptable; the potentially misleading impressions created by vicarious opinions; the need to re-weight survey responses to correct for differential response rates; and the role of public opinion, media pressure and professional judgement in the political decision-making process.

Suggested Citation

  • Bonsall, Peter & Beale, Jo & Paulley, Neil & Pedler, Annette, 2005. "The differing perspectives of road users and service providers," Transport Policy, Elsevier, vol. 12(4), pages 334-344, July.
    • Handle: RePEc:eee:trapol:v:12:y:2005:i:4:p:334-344
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0967-070X(05)00076-4
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Anable, Jillian, 2005. "'Complacent Car Addicts' or 'Aspiring Environmentalists'? Identifying travel behaviour segments using attitude theory," Transport Policy, Elsevier, vol. 12(1), pages 65-78, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Kenton B. Walker & Gary M. Fleischman & Eric N. Johnson, 2011. "Perceptions Of Management Accounting Services," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 5(1), pages 111-123.
    2. Cherry, Christopher R. & Adelakun, Adebola A., 2012. "Truck driver perceptions and preferences: Congestion and conflict, managed lanes, and tolls," Transport Policy, Elsevier, vol. 24(C), pages 1-9.
    3. Guiver, J.W., 2007. "Modal talk: Discourse analysis of how people talk about bus and car travel," Transportation Research Part A: Policy and Practice, Elsevier, vol. 41(3), pages 233-248, March.
    4. Marsden, Greg & Bonsall, Peter, 2006. "Performance targets in transport policy," Transport Policy, Elsevier, vol. 13(3), pages 191-203, May.
    5. Shreya Das & Debapratim Pandit, 2013. "Importance of user perception in evaluating level of service for bus transit for a developing country like India: a review," Transport Reviews, Taylor & Francis Journals, vol. 33(4), pages 402-420, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jinhyun Hong & David Philip McArthur & Mark Livingston, 2019. "Can Accessing the Internet while Travelling Encourage Commuters to Use Public Transport Regardless of Their Attitude?," Sustainability, MDPI, vol. 11(12), pages 1-10, June.
    2. Dacko, Scott G. & Spalteholz, Carolin, 2014. "Upgrading the city: Enabling intermodal travel behaviour," Technological Forecasting and Social Change, Elsevier, vol. 89(C), pages 222-235.
    3. Ghada Alturif & Wafaa Saleh, 2023. "Attitudes and Behaviour towards More Sustainable Travel Options in the Kingdom of Saudi Arabia: An Emerging Social Change?," Sustainability, MDPI, vol. 15(16), pages 1-19, August.
    4. van de Coevering, Paul & Maat, Kees & van Wee, Bert, 2018. "Residential self-selection, reverse causality and residential dissonance. A latent class transition model of interactions between the built environment, travel attitudes and travel behavior," Transportation Research Part A: Policy and Practice, Elsevier, vol. 118(C), pages 466-479.
    5. Nielsen, Jesper Riber & Hovmøller, Harald & Blyth, Pascale-L. & Sovacool, Benjamin K., 2015. "Of “white crows” and “cash savers:” A qualitative study of travel behavior and perceptions of ridesharing in Denmark," Transportation Research Part A: Policy and Practice, Elsevier, vol. 78(C), pages 113-123.
    6. Sascha von Behren & Lisa Bönisch & Ulrich Niklas & Bastian Chlond, 2020. "Revealing Motives for Car Use in Modern Cities—A Case Study from Berlin and San Francisco," Sustainability, MDPI, vol. 12(13), pages 1-18, June.
    7. Weaver, David B., 2012. "Psychographic insights from a South Carolina protected area," Tourism Management, Elsevier, vol. 33(2), pages 371-379.
    8. Amoh-Gyimah, Richard & Aidoo, Eric Nimako, 2013. "Mode of transport to work by government employees in the Kumasi metropolis, Ghana," Journal of Transport Geography, Elsevier, vol. 31(C), pages 35-43.
    9. Thomas Klinger & Martin Lanzendorf, 2016. "Moving between mobility cultures: what affects the travel behavior of new residents?," Transportation, Springer, vol. 43(2), pages 243-271, March.
    10. Zhu, Charles & Zhu, Yiliang & Lu, Rongzhu & He, Ren & Xia, Zhaolin, 2012. "Perceptions and aspirations for car ownership among Chinese students attending two universities in the Yangtze Delta, China," Journal of Transport Geography, Elsevier, vol. 24(C), pages 315-323.
    11. Gössling, Stefan & Cohen, Scott, 2014. "Why sustainable transport policies will fail: EU climate policy in the light of transport taboos," Journal of Transport Geography, Elsevier, vol. 39(C), pages 197-207.
    12. Yoon-Young Chun & Mitsutaka Matsumoto & Kiyotaka Tahara & Kenichiro Chinen & Hideki Endo, 2019. "Exploring Factors Affecting Car Sharing Use Intention in the Southeast-Asia Region: A Case Study in Java, Indonesia," Sustainability, MDPI, vol. 11(18), pages 1-26, September.
    13. De Vos, Jonas, 2018. "Do people travel with their preferred travel mode? Analysing the extent of travel mode dissonance and its effect on travel satisfaction," Transportation Research Part A: Policy and Practice, Elsevier, vol. 117(C), pages 261-274.
    14. Santoso, Djoen San & Yajima, Masaru & Sakamoto, Kunihiro & Kubota, Hisashi, 2012. "Opportunities and strategies for increasing bus ridership in rural Japan: A case study of Hidaka City," Transport Policy, Elsevier, vol. 24(C), pages 320-329.
    15. Brand, Christian & Schwanen, Tim & Anable, Jillian, 2020. "‘Online Omnivores’ or ‘Willing but struggling’? Identifying online grocery shopping behavior segments using attitude theory," Journal of Retailing and Consumer Services, Elsevier, vol. 57(C).
    16. Tilov, Ivan & Weber, Sylvain, 2023. "Heterogeneity in price elasticity of vehicle kilometers traveled: Evidence from micro-level panel data," Energy Economics, Elsevier, vol. 127(PA).
    17. Ryley, Tim J. & Zanni, Alberto M., 2013. "An examination of the relationship between social interactions and travel uncertainty," Journal of Transport Geography, Elsevier, vol. 31(C), pages 249-257.
    18. Ali, Fazilatulaili & Dissanayake, Dilum & Bell, Margaret & Farrow, Malcolm, 2018. "Investigating car users' attitudes to climate change using multiple correspondence analysis," Journal of Transport Geography, Elsevier, vol. 72(C), pages 237-247.
    19. Cédric Denis-Rémis & Olivier Codou & Jean-Fabrice Lebraty, 2010. "Green IT, China - France: similar reactions?," Post-Print halshs-00797320, HAL.
    20. Chowdhury, Subeh & Ceder, Avishai (Avi), 2016. "Users’ willingness to ride an integrated public-transport service: A literature review," Transport Policy, Elsevier, vol. 48(C), pages 183-195.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:trapol:v:12:y:2005:i:4:p:334-344. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/30473/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.