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Check-in allocation improvements through the use of a simulation–optimization approach

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  • Mujica Mota, Miguel

Abstract

The aeronautical industry is still under expansion in spite of the problems it is facing due to the increase in oil prices, limited capacity, and novel regulations. The expansion trends translate into problems at different locations within an airport system and are more evident when the resources to cope with the demand are limited or are reaching to theirs limits. In the check-in areas they are appreciated as excessive waiting times which in turn are appreciated by the customers as bad service levels. The article presents a novel methodology that combines an evolutionary algorithm and simulation in order to give the best results taking into account not only the mandatory hard and soft rules determined by the internal policies of an airport terminal but also the quality indicators which are very difficult to include using an abstract representation. The evolutionary algorithm is developed to satisfy the different mandatory restrictions for the allocation problem such as minimum and maximum number of check-in desks per flight, load balance in the check-in islands, opening times of check-in desks and other restrictions imposed by the level of service agreement. Once the solutions are obtained, a second evaluation is performed using a simulation model of the terminal that takes into account the stochastic aspects of the problem such as arriving profiles of the passengers, opening times physical configurations of the facility among other with the objective to determine which allocation is the most efficient in real situations in order to maintain the quality indicators at the desired level.

Suggested Citation

  • Mujica Mota, Miguel, 2015. "Check-in allocation improvements through the use of a simulation–optimization approach," Transportation Research Part A: Policy and Practice, Elsevier, vol. 77(C), pages 320-335.
  • Handle: RePEc:eee:transa:v:77:y:2015:i:c:p:320-335
    DOI: 10.1016/j.tra.2015.04.016
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    References listed on IDEAS

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    1. Yan, Shangyao & Shieh, Chi-Yuan & Chen, Miawjane, 2002. "A simulation framework for evaluating airport gate assignments," Transportation Research Part A: Policy and Practice, Elsevier, vol. 36(10), pages 885-898, December.
    2. Mahmut Parlar & Moosa Sharafali, 2008. "Dynamic Allocation of Airline Check-In Counters: A Queueing Optimization Approach," Management Science, INFORMS, vol. 54(8), pages 1410-1424, August.
    3. Yonghwa Park & Seung B. Ahn, 2003. "Optimal assignment for check-in counters based on passenger arrival behaviour at an airport," Transportation Planning and Technology, Taylor & Francis Journals, vol. 26(5), pages 397-416, October.
    4. van Dijk, Nico M. & van der Sluis, Erik, 2006. "Check-in computation and optimization by simulation and IP in combination," European Journal of Operational Research, Elsevier, vol. 171(3), pages 1152-1168, June.
    5. Yan, Shangyao & Tang, Chin-Hui & Chen, Miawjane, 2004. "A model and a solution algorithm for airport common use check-in counter assignments," Transportation Research Part A: Policy and Practice, Elsevier, vol. 38(2), pages 101-125, February.
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    Cited by:

    1. Romero-Silva, Rodrigo & Mujica Mota, Miguel, 2022. "Trade-offs in the landside operations of air cargo hubs: Horizontal cooperation and shipment consolidation policies considering capacitated nodes," Journal of Air Transport Management, Elsevier, vol. 103(C).
    2. Lalita, T.R. & Manna, D.K. & Murthy, G.S.R., 2020. "Mathematical formulations for large scale check-in counter allocation problem," Journal of Air Transport Management, Elsevier, vol. 85(C).
    3. Bagamanova, Margarita & Mota, Miguel Mujica, 2020. "A multi-objective optimization with a delay-aware component for airport stand allocation," Journal of Air Transport Management, Elsevier, vol. 83(C).

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