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Facilitating conditions for successful adoption of inter-organizational information systems in seaports

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  • Vairetti, Carla
  • González-Ramírez, Rosa G.
  • Maldonado, Sebastián
  • Álvarez, Claudio
  • Voβ, Stefan

Abstract

Inter-Organizational Information Systems (IOISs) for seaport logistics facilitate monitoring operations, the exchange of information with stakeholders, and meeting regulations of foreign trade. However, seaport contexts entail complexities in terms of stakeholder involvement and business processes that must be considered thoroughly toward the successful adoption of IOISs. This research seeks to identify factors influencing the successful adoption of IOISs in seaports. It follows a grounded theory approach relying on semi-structured interviews and expert opinions to identify facilitating conditions for the adoption of IOISs. Survey research was conducted in order to investigate the appraisal of different ports in Latin America and the Caribbean region regarding the diverse conditions. The results obtained were analyzed descriptively and through a Principal Components Analysis. The latter was conducted in order to discern relevant dimensions influencing the adoption of IOISs in seaports. The results of the study allow deriving managerial insights and practical recommendations to support technological plans at ports and guide the decision-making regarding the digitalization process.

Suggested Citation

  • Vairetti, Carla & González-Ramírez, Rosa G. & Maldonado, Sebastián & Álvarez, Claudio & Voβ, Stefan, 2019. "Facilitating conditions for successful adoption of inter-organizational information systems in seaports," Transportation Research Part A: Policy and Practice, Elsevier, vol. 130(C), pages 333-350.
    • Handle: RePEc:eee:transa:v:130:y:2019:i:c:p:333-350
    DOI: 10.1016/j.tra.2019.09.017
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    2. Brigitte Daudet & Yann Alix, 2024. "Port governance: Practical considerations on the concept of compromise [Gouvernance portuaire : Réflexions opérationnelles sur le concept de compromis]," Post-Print hal-04624677, HAL.
    3. Balci, Gökcay, 2021. "Digitalization in container shipping: Do perception and satisfaction regarding digital products in a non-technology industry affect overall customer loyalty?," Technological Forecasting and Social Change, Elsevier, vol. 172(C).

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