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Tourism, place and placelessness in the phenomenological experience of shopping malls in Seoul

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  • Shim, Changsup
  • Santos, Carla Almeida

Abstract

Despite the broad conceptualization of shopping malls as placeless, malls increasingly serve as popular tourist attractions and yet remain significantly under investigated in the tourism literature. With this in mind, this study investigates tourists' lived experiences and their implications for understanding contemporary manifestations of place and placelessness. It focuses specifically on shopping malls in Seoul, South Korea and adopts a phenomenological perspective to address two research questions: first, are there particular features that give rise to tourists experiencing shopping malls as placeless? And second, notwithstanding placelessness, what is the appeal of Seoul's malls to tourists? Findings propose that malls can be understood as a negotiated reality between the forces that create placelessness and those that enhance the appeal of malls. The study affirms contemporary notions of placelessness as symbiotic with experiencing place; reaffirming space as a production of human intention where social and cultural changes manifest themselves.

Suggested Citation

  • Shim, Changsup & Santos, Carla Almeida, 2014. "Tourism, place and placelessness in the phenomenological experience of shopping malls in Seoul," Tourism Management, Elsevier, vol. 45(C), pages 106-114.
    • Handle: RePEc:eee:touman:v:45:y:2014:i:c:p:106-114
    DOI: 10.1016/j.tourman.2014.03.001
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    References listed on IDEAS

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    2. Feyzan Erkip, 2003. "The Shopping Mall as an Emergent Public Space in Turkey," Environment and Planning A, , vol. 35(6), pages 1073-1093, June.
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    Cited by:

    1. Pantano, Eleonora & Dennis, Charles, 2019. "Store buildings as tourist attractions: Mining retail meaning of store building pictures through a machine learning approach," Journal of Retailing and Consumer Services, Elsevier, vol. 51(C), pages 304-310.
    2. Hoonseong Oh & Sangmin Lee, 2021. "Evaluation and Interpretation of Tourist Satisfaction for Local Korean Festivals Using Explainable AI," Sustainability, MDPI, vol. 13(19), pages 1-18, September.
    3. Chang, Seohee, 2018. "Experience economy in hospitality and tourism: Gain and loss values for service and experience," Tourism Management, Elsevier, vol. 64(C), pages 55-63.
    4. Simona Franzoni & Michelle Bonera, 2019. "How DMO Can Measure the Experiences of a Large Territory," Sustainability, MDPI, vol. 11(2), pages 1-14, January.
    5. Thanh-Hieu Bui, 2021. "Discovering shopping visitors’ behavior and preferences using geo-tagged social photos: a case study of Los Angeles City," Journal of Marketing Analytics, Palgrave Macmillan, vol. 9(2), pages 127-143, June.
    6. Jin, Haipeng & Moscardo, Gianna & Murphy, Laurie, 2017. "Making sense of tourist shopping research: A critical review," Tourism Management, Elsevier, vol. 62(C), pages 120-134.
    7. Davis, Andrew, 2016. "Experiential places or places of experience? Place identity and place attachment as mechanisms for creating festival environment," Tourism Management, Elsevier, vol. 55(C), pages 49-61.
    8. Huihui Gao & Shangyi Zhou, 2021. "Oriental Marco Polo Plaza Encounter: Choreographing Place and Placelessness from a Phenomenological Perspective," Sustainability, MDPI, vol. 13(11), pages 1-17, May.
    9. Sang, Senyao, 2021. "Reconstructing the place branding model from the perspective of Peircean semiotics," Annals of Tourism Research, Elsevier, vol. 89(C).
    10. Xiyue Zhang & Yajuan Li & Jing Lin & Yanjun Ye, 2021. "The Construction of Placeness in Traditional Handicraft Heritage Sites: A Case Study of Suzhou Embroidery," Sustainability, MDPI, vol. 13(16), pages 1-24, August.

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