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Broadband un-adopters

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  • Whitacre, Brian
  • Rhinesmith, Colin

Abstract

An important but understudied aspect of the current broadband adoption situation is households that once had Internet connectivity but no longer do. These households, termed “un-adopters,” comprised 12% of all non-adopting households as of 2013. In comparison with their “never-adopter” counterparts, un-adopters are significantly more likely to cite cost, the potential to use the Internet elsewhere, and the inadequacy of their computer as reasons for their discontinued use. Using national data from the 2013 Current Population Survey, a multinomial logit model assesses the reasons that these households no longer maintain a broadband connection. The findings suggest that to reach un-adopters, subsidized access may be warranted for households with incomes up to $40,000, and that programs on broadband awareness may be most effectively targeted towards retirees. These results are reinforced with recent data from the FCC’s Low-Income Broadband Pilot Projects, where approximately 22% of those signing up for the program were previous un-adopters. Understanding and engaging un-adopters will be crucial as the FCC Low-income Broadband program and other adoption-oriented policies move forward.

Suggested Citation

  • Whitacre, Brian & Rhinesmith, Colin, 2016. "Broadband un-adopters," Telecommunications Policy, Elsevier, vol. 40(1), pages 1-13.
    • Handle: RePEc:eee:telpol:v:40:y:2016:i:1:p:1-13
    DOI: 10.1016/j.telpol.2015.11.008
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    References listed on IDEAS

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    Cited by:

    1. Liu, Chun & Wang, Lian, 2021. "Who is left behind? Exploring the characteristics of China's broadband non-adopting families," Telecommunications Policy, Elsevier, vol. 45(9).
    2. Lee, Hyun Ji & Whitacre, Brian, 2017. "Estimating willingness-to-pay for broadband attributes among low-income consumers: Results from two FCC lifeline pilot projects," Telecommunications Policy, Elsevier, vol. 41(9), pages 769-780.
    3. Roberto Gallardo & Brian Whitacre & Indraneel Kumar & Sreedhar Upendram, 2021. "Broadband metrics and job productivity: a look at county-level data," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 66(1), pages 161-184, February.
    4. Isley, Catherine & Low, Sarah A., 2022. "Broadband adoption and availability: Impacts on rural employment during COVID-19," Telecommunications Policy, Elsevier, vol. 46(7).

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