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A technology-based framework to foster the lean human resource 4.0 and prevent the great resignation: The talent management lift

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  • Salvadorinho, Juliana
  • Ferreira, Carlos
  • Teixeira, Leonor

Abstract

In the context of Industry 4.0, this paper stresses the importance of prioritizing human resources in technological innovation to tackle the Great Resignation phenomenon. It proposes a technology-driven framework inspired by the Harada Method®, known for its Lean excellence in human capital development.This framework aims to implement organizational processes that nurture and retain talent, centered around the Protean Career Attitude (PCA), which has been empirically proven to enhance work engagement and organizational commitment. To achieve this goal, the study employs an innovative co-design methodology, involving interviews and field visits across three multinational diverse-sector companies. Following conceptualization, the tool undergoes prototyping, development, and real-world validation through usability testing. Rooted in the Harada Method®, the framework seeks to align training, ambitions, roles, and recruitment processes while fostering self-reliance and self-direction among individuals. A Lean leader, incorporating principles from five leadership styles, assists users in implementing and applying this framework. In summary, the article introduces a technology-driven framework that advances human resource development in the digital era, bridging the gap within Lean methodologies between respecting people and ensuring operational efficiency.

Suggested Citation

  • Salvadorinho, Juliana & Ferreira, Carlos & Teixeira, Leonor, 2024. "A technology-based framework to foster the lean human resource 4.0 and prevent the great resignation: The talent management lift," Technology in Society, Elsevier, vol. 77(C).
  • Handle: RePEc:eee:teinso:v:77:y:2024:i:c:s0160791x24000587
    DOI: 10.1016/j.techsoc.2024.102510
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    References listed on IDEAS

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    1. Jun-Chul Ha & Jun-Woo Lee, 2022. "Promoting Psychological Well-Being at Workplace through Protean Career Attitude: Dual Mediating Effect of Career Satisfaction and Career Commitment," IJERPH, MDPI, vol. 19(18), pages 1-16, September.
    2. Juliana Salvadorinho & Leonor Teixeira, 2021. "Stories Told by Publications about the Relationship between Industry 4.0 and Lean: Systematic Literature Review and Future Research Agenda," Publications, MDPI, vol. 9(3), pages 1-20, July.
    3. MD, Mahamudul Hassan & Manimekalai, Jambulingam & Mohammad, Nurul Alam & MD, Shamirul Islam, 2019. "Redesigning the Retention Strategy Against the Emerging Turnover of Generation Y: Revisiting the Long-Standing Problems from 20th to 21st Century," International Journal of Entrepreneurship, Allied Business Academies, vol. 23(2), May.
    4. Contreras-Cruz, Angel & Kirbac, Aynur & Dennett, Christopher & Daim, Tugrul U., 2023. "Human-centered design as a tool to improve employee experience: The case of a US plant-based food manufacturer," Technology in Society, Elsevier, vol. 73(C).
    5. Juliana Salvadorinho & Leonor Teixeira, 2023. "Happy and Engaged Workforce in Industry 4.0: A New Concept of Digital Tool for HR Based on Theoretical and Practical Trends," Sustainability, MDPI, vol. 15(3), pages 1-29, February.
    6. Dalowar Hossan & Zuraina Dato' Mansor & Mohammad Abdullah Al Mamun & Abu Naser Mohammad Saif & Amer Hamzah Jantan, 2022. "Effects of leadership styles and motivational factors on worker engagement: an empirical study on the ready-made garments industry in Bangladesh," Global Business and Economics Review, Inderscience Enterprises Ltd, vol. 27(1), pages 96-115.
    7. Ramos, Minerva E. & Garza-Rodríguez, Jorge & Gibaja-Romero, Damian E., 2022. "Automation of employment in the presence of industry 4.0: The case of Mexico," Technology in Society, Elsevier, vol. 68(C).
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