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Amazon's New Supra-Omnichannel: Realizing Growing Seamless Switching for Apparel During COVID-19

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  • Watanabe, Chihiro
  • Akhtar, Waleed
  • Tou, Yuji
  • Neittaanmäki, Pekka

Abstract

While COVID-19 has driven a significant drop in sales, the apparel industry has been undergoing a digital solution-oriented transformation.

Suggested Citation

  • Watanabe, Chihiro & Akhtar, Waleed & Tou, Yuji & Neittaanmäki, Pekka, 2021. "Amazon's New Supra-Omnichannel: Realizing Growing Seamless Switching for Apparel During COVID-19," Technology in Society, Elsevier, vol. 66(C).
    • Handle: RePEc:eee:teinso:v:66:y:2021:i:c:s0160791x21001202
    DOI: 10.1016/j.techsoc.2021.101645
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    References listed on IDEAS

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    8. Watanabe, Chihiro & Akhtar, Waleed & Tou, Yuji & Neittaanmäki, Pekka, 2021. "Amazon's initiative transforming a non-contact society - Digital disruptionleads the way to stakeholder capitalization," Technology in Society, Elsevier, vol. 65(C).
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    Cited by:

    1. Wang, Xueqin & Wong, Yiik Diew & Sun, Shanshan & Yuen, Kum Fai, 2022. "An investigation of self-service technology usage during the COVID-19 pandemic: The changing perceptions of ‘self’ and technologies," Technology in Society, Elsevier, vol. 70(C).
    2. Watanabe, Chihiro & Akhtar, Waleed & Tou, Yuji & Neittaanmäki, Pekka, 2022. "A new perspective of innovation toward a non-contact society - Amazon's initiative in pioneering growing seamless switching," Technology in Society, Elsevier, vol. 69(C).
    3. Beck, Donizete & Ferasso, Marcos, 2023. "How can Stakeholder Capitalism contribute to achieving the Sustainable Development Goals? A Cross-network Literature Analysis," Ecological Economics, Elsevier, vol. 204(PA).

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