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Urban traffic incident management in a digital society

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  • Steenbruggen, John
  • Nijkamp, Peter
  • van der Vlist, Maarten

Abstract

In the last two decades, traffic Incident Management (IM) has become an advanced new tool to reduce and prevent congestion on the road network, especially in urban areas. IM involves the coordinated interactions of many public and private actors. To support these tasks in an effective way, advanced information systems are becoming increasingly important. This paper offers a broad overview of the principles and practices of IM, with particular reference to the Dutch situation. It aims to provide an empirical analysis of the critical success conditions for effective IM in the Netherlands based on an Internet survey questionnaire administered to stakeholders.

Suggested Citation

  • Steenbruggen, John & Nijkamp, Peter & van der Vlist, Maarten, 2014. "Urban traffic incident management in a digital society," Technological Forecasting and Social Change, Elsevier, vol. 89(C), pages 245-261.
  • Handle: RePEc:eee:tefoso:v:89:y:2014:i:c:p:245-261
    DOI: 10.1016/j.techfore.2013.08.038
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    References listed on IDEAS

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    Cited by:

    1. Kourtit, Karima & Nijkamp, Peter & Steenbruggen, John, 2017. "The significance of digital data systems for smart city policy," Socio-Economic Planning Sciences, Elsevier, vol. 58(C), pages 13-21.
    2. Steenbruggen, John & Tranos, Emmanouil & Rietveld, Piet, 2016. "Traffic incidents in motorways: An empirical proposal for incident detection using data from mobile phone operators," Journal of Transport Geography, Elsevier, vol. 54(C), pages 81-90.
    3. Minako Hara & Tomomi Nagao & Shinsuke Hannoe & Jiro Nakamura, 2016. "New Key Performance Indicators for a Smart Sustainable City," Sustainability, MDPI, vol. 8(3), pages 1-19, March.

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