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Municipal WiFi and interactive displays: Appropriation of new technologies in public urban spaces

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  • Ylipulli, Johanna
  • Suopajärvi, Tiina
  • Ojala, Timo
  • Kostakos, Vassilis
  • Kukka, Hannu

Abstract

This study focuses on the appropriation process of two public computing infrastructures in the City of Oulu, Finland, a municipal WiFi network and large interactive displays. We analyze the adoption of these technologies in public urban places with a conceptual technology appropriation model involving three layers of factors contributing to the adoption or rejection of a technology. Quantitative data shows that while the use of the WiFi network has grown steadily, the use of the displays has been declining. Qualitative data obtained with ethnographic methods reveals that the adoption of the displays is hampered by their questionable utility and people's apprehension about interacting with the displays in a public social setting. Finally, we identify issues that designers should take into account when deploying these technologies in urban spaces in the future.

Suggested Citation

  • Ylipulli, Johanna & Suopajärvi, Tiina & Ojala, Timo & Kostakos, Vassilis & Kukka, Hannu, 2014. "Municipal WiFi and interactive displays: Appropriation of new technologies in public urban spaces," Technological Forecasting and Social Change, Elsevier, vol. 89(C), pages 145-160.
    • Handle: RePEc:eee:tefoso:v:89:y:2014:i:c:p:145-160
    DOI: 10.1016/j.techfore.2013.08.037
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    References listed on IDEAS

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    1. Caragliu, A. & Del Bo, C. & Nijkamp, P., 2009. "Smart cities in Europe," Serie Research Memoranda 0048, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
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    6. Parul Gupta & Sumedha Chauhan & M. P. Jaiswal, 2019. "Classification of Smart City Research - a Descriptive Literature Review and Future Research Agenda," Information Systems Frontiers, Springer, vol. 21(3), pages 661-685, June.

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