IDEAS home Printed from https://ideas.repec.org/a/eee/tefoso/v169y2021ics0040162521002766.html
   My bibliography  Save this article

Optimising ICT infrastructure performance in developing countries: Kenyan viewpoint

Author

Listed:
  • Ominde, Diana
  • Ochieng, Edward Godfrey
  • Omwenga, Vincent Oteke

Abstract

The aim of this study was to ascertain how the delivery of information communication technology (ICT) projects in Kenya can be optimised. As established from the reviewed literature, it is not possible to realise benefits and ascertain a meaningful set of ICT infrastructure indicators without knowing what form and level of performance is required and valued by stakeholders. It was for this reason that the researchers set out to establish how the amalgamation of stakeholders, performance and benefits realisation can be attained. A purposive sampling strategy targeting ICT policy makers, project directors, engineers and project planners in various ICT projects was used. A total of 500 questionnaires were distributed to participants, and 286 usable questionnaires were received from respondents. Data was analysed through descriptive statistical tests supplemented with t-tests to compare means. The findings of the study suggest that ICT performance be measured against the achievement of stakeholder integration and realisation of benefits. Commitment to project objectives, competence of key stakeholders, alignment of stakeholder skills, understanding of core project processes and addressing stakeholder needs and expectations were found to be key to stakeholder integration. Through theory elaboration, we have structured the sequence relations of project management constructs that could be used to assess and optimise the delivery of ICT infrastructure projects.

Suggested Citation

  • Ominde, Diana & Ochieng, Edward Godfrey & Omwenga, Vincent Oteke, 2021. "Optimising ICT infrastructure performance in developing countries: Kenyan viewpoint," Technological Forecasting and Social Change, Elsevier, vol. 169(C).
    • Handle: RePEc:eee:tefoso:v:169:y:2021:i:c:s0040162521002766
    DOI: 10.1016/j.techfore.2021.120844
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0040162521002766
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techfore.2021.120844?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Tan, Ruipeng & Liu, Kui & Lin, Boqiang, 2018. "Transportation infrastructure development and China’s energy intensive industries - A road development perspective," Energy, Elsevier, vol. 149(C), pages 587-596.
    2. Spalevic, Zaklina & Ilic, Milos & Filipic, Goran, 2019. "Правни и економски аспекти интелектуалне својине у цyбер простору," Ekonomika, Journal for Economic Theory and Practice and Social Issues, Society of Economists Ekonomika, Nis, Serbia, vol. 65(2), February.
    3. Marko Rankovic & Milena Ilic & Miroslav Stojcic & Edita Kastratovic, 2019. "Critical Success Factors in IT Project Management. Case study on IT Banking Front-end IT System Project in Serbia," Journal of Economic Development, Environment and People, Alliance of Central-Eastern European Universities, vol. 8(4), pages 13-23, December.
    4. Satish Kumar Viswanathan & Kamalendra Kumar Tripathi & Kumar Neeraj Jha, 2020. "Influence of risk mitigation measures on international construction project success criteria – a survey of Indian experiences," Construction Management and Economics, Taylor & Francis Journals, vol. 38(3), pages 207-222, March.
    5. Long Li & Zhongfu Li & Lei Jiang & Guangdong Wu & Daojin Cheng, 2018. "Enhanced Cooperation among Stakeholders in PPP Mega-Infrastructure Projects: A China Study," Sustainability, MDPI, vol. 10(8), pages 1-16, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Alraja, Mansour, 2022. "Frontline healthcare providers’ behavioural intention to Internet of Things (IoT)-enabled healthcare applications: A gender-based, cross-generational study," Technological Forecasting and Social Change, Elsevier, vol. 174(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sue Easton & Loretta Lees & Phil Hubbard & Nicholas Tate, 2020. "Measuring and mapping displacement: The problem of quantification in the battle against gentrification," Urban Studies, Urban Studies Journal Limited, vol. 57(2), pages 286-306, February.
    2. Hamid Kharatzadeh & Mousa Alavi & Abolfazl Mohammadi & Denis Visentin & Michelle Cleary, 2020. "Emotional regulation training for intensive and critical care nurses," Nursing & Health Sciences, John Wiley & Sons, vol. 22(2), pages 445-453, June.
    3. Ming-Liang Li, 2021. "Standardizing Components and Rotating Workers Using GT-Based Algorithm—A Case Study," Sustainability, MDPI, vol. 13(14), pages 1-17, July.
    4. Lei Gao & Zhen-Yu Zhao, 2020. "The Evolutionary Game of Stakeholders’ Coordination Mechanism of New Energy Power Construction PPP Project: A China Case," Sustainability, MDPI, vol. 12(3), pages 1-24, February.
    5. Guangbin Wang & Yingxia Xue & Mirosław Jan Skibniewski & Jiule Song & Hao Lu, 2018. "Analysis of Private Investors Conduct Strategies by Governments Supervising Public-Private Partnership Projects in the New Media Era," Sustainability, MDPI, vol. 10(12), pages 1-26, December.
    6. Matkovski, Bojan & Zekić, Stanislav & Đokić, Danilo & Jurjević, Žana & Đurić, Ivan, 2022. "Export competitiveness of agri-food sector during the EU integration process: Evidence from the Western Balkans," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 11(1).
    7. repec:arp:sjmhsm:2020:p:59-67 is not listed on IDEAS
    8. Islam, Md. Monirul & Irfan, Muhammad & Shahbaz, Muhammad & Vo, Xuan Vinh, 2022. "Renewable and non-renewable energy consumption in Bangladesh: The relative influencing profiles of economic factors, urbanization, physical infrastructure and institutional quality," Renewable Energy, Elsevier, vol. 184(C), pages 1130-1149.
    9. Chen, Yu & Lin, Boqiang, 2021. "Understanding the green total factor energy efficiency gap between regional manufacturing—insight from infrastructure development," Energy, Elsevier, vol. 237(C).
    10. Mingwei Yan & Yuetao Shi, 2020. "Thermal and Economic Analysis of Multi-Effect Concentration System by Utilizing Waste Heat of Flue Gas for Magnesium Desulfurization Wastewater," Energies, MDPI, vol. 13(20), pages 1-20, October.
    11. Lin, Boqiang & Chen, Yu, 2020. "Transportation infrastructure and efficient energy services: A perspective of China's manufacturing industry," Energy Economics, Elsevier, vol. 89(C).
    12. Karima Lahbib & Samia Dabbou & Fethi Bnejdi & Gaetano Pandino & Sara Lombardo & Mohamed El Gazzah & Safia El Bok, 2021. "Agro-Morphological, Biochemical and Antioxidant Characterization of a Tunisian Chili Pepper Germplasm Collection," Agriculture, MDPI, vol. 11(12), pages 1-15, December.
    13. Lin, Boqiang & Jia, Zhijie, 2020. "Does the different sectoral coverage matter? An analysis of China's carbon trading market," Energy Policy, Elsevier, vol. 137(C).
    14. Aleksandar Senić & Momčilo Dobrodolac & Zoran Stojadinović, 2024. "Development of Risk Quantification Models in Road Infrastructure Projects," Sustainability, MDPI, vol. 16(17), pages 1-20, September.
    15. Leonardo Barleta & Mateo Carrillo & Zephyr Frank & Erik Steiner, 2020. "Ejidos, Urbanization, and the Production of Inequality in Formerly Agricultural Lands, Guadalajara, Mexico, 1975–2020," Land, MDPI, vol. 9(12), pages 1-21, December.
    16. Tan, Ruipeng & Xu, Mengmeng & Sun, Chuanwang, 2021. "The impacts of energy reallocation on economic output and CO2 emissions in China," Energy Economics, Elsevier, vol. 94(C).
    17. Jiabao Jing & Xiaomei Deng & Rashid Maqbool & Yahya Rashid & Saleha Ashfaq, 2020. "Default Behaviors of Contractors under Surety Bond in Construction Industry Based on Evolutionary Game Model," Sustainability, MDPI, vol. 12(21), pages 1-28, November.
    18. Ismail, Muhammad & Warsame, Abukar & Wilhelmsson, Mats, 2020. "Measuring Gentrification with Getis-Ord Statistics and Its Effect on Housing Prices in Neighboring Areas: The Case of Stockholm," Working Paper Series 20/19, Royal Institute of Technology, Department of Real Estate and Construction Management & Banking and Finance.
    19. Lazar Ilic & M Sawada, 2021. "The temporal evolution of income polarization in Canada’s largest CMAs," PLOS ONE, Public Library of Science, vol. 16(6), pages 1-27, June.
    20. Chen, Yu & Lin, Boqiang, 2021. "How does infrastructure affect energy services?," Energy, Elsevier, vol. 231(C).
    21. Jean-Luc Pradel Mathurin Augustin & Shu-Yi Liaw, 2020. "Grouping the Americas and Asia-Pacific Countries based on Their ICT Readiness, Prioritization of Travel & Tourism and Tourist Service Infrastructures," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 11(2), pages 1-38, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:tefoso:v:169:y:2021:i:c:s0040162521002766. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/00401625 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.