IDEAS home Printed from https://ideas.repec.org/a/eee/tefoso/v161y2020ics0040162520311410.html
   My bibliography  Save this article

Big data analytics capability and decision making performance in emerging market firms: The role of contractual and relational governance mechanisms

Author

Listed:
  • Shamim, Saqib
  • Zeng, Jing
  • Khan, Zaheer
  • Zia, Najam Ul

Abstract

This study examines the role of big data contractual and relational governance in big data decision-making performance of firms based in China. It investigates the mediation of big data analytics (BDA) capability in the association of contractual and relational governance with decision-making performance. Furthermore, moderating role of data-driven culture in the relationship of BDA capability and decision-making performance is examined. Data are collected from 108 Chinese firms engaged in big data-related activities. Structural equation modeling is employed to test the hypotheses. This study contributes towards the literature on big data management and governance mechanisms, by establishing the relationship of decision-making performance with big data contractual and relational governance directly and through the mediation of BDA capabilities. It also contributes towards knowledge based dynamic capabilities (KBDCs) view of firms, arguing that dynamic capabilities such as BDA capabilities can be influenced through knowledge sources and activities. We add to the discussions on whether contractual and relational governance are alternatives or they complement each other, by establishing the moderating role of big data relational governance in the relationship of contractual governance and decision-making performance. Finally, we argue that social capital can enhance KBDCs through contractual and relational governance in big data context.

Suggested Citation

  • Shamim, Saqib & Zeng, Jing & Khan, Zaheer & Zia, Najam Ul, 2020. "Big data analytics capability and decision making performance in emerging market firms: The role of contractual and relational governance mechanisms," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
  • Handle: RePEc:eee:tefoso:v:161:y:2020:i:c:s0040162520311410
    DOI: 10.1016/j.techfore.2020.120315
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0040162520311410
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.techfore.2020.120315?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Sheng, Jie & Amankwah-Amoah, Joseph & Wang, Xiaojun, 2019. "Technology in the 21st century: New challenges and opportunities," Technological Forecasting and Social Change, Elsevier, vol. 143(C), pages 321-335.
    2. Jie Wu, 2013. "Diverse Institutional Environments and Product Innovation of Emerging Market Firms," Management International Review, Springer, vol. 53(1), pages 39-59, February.
    3. Amankwah-Amoah, Joseph & Hinson, Robert E., 2019. "Contextual influences on new technology ventures: A study of domestic firms in Ghana," Technological Forecasting and Social Change, Elsevier, vol. 143(C), pages 289-296.
    4. Janssen, Marijn & van der Voort, Haiko & Wahyudi, Agung, 2017. "Factors influencing big data decision-making quality," Journal of Business Research, Elsevier, vol. 70(C), pages 338-345.
    5. Kathleen M. Eisenhardt & Jeffrey A. Martin, 2000. "Dynamic capabilities: what are they?," Strategic Management Journal, Wiley Blackwell, vol. 21(10‐11), pages 1105-1121, October.
    6. Akhtar, Pervaiz & Khan, Zaheer & Tarba, Shlomo & Jayawickrama, Uchitha, 2018. "The Internet of Things, dynamic data and information processing capabilities, and operational agility," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 307-316.
    7. Paul S. Adler, 2001. "Market, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism," Organization Science, INFORMS, vol. 12(2), pages 215-234, April.
    8. Wamba, Samuel Fosso & Gunasekaran, Angappa & Akter, Shahriar & Ren, Steven Ji-fan & Dubey, Rameshwar & Childe, Stephen J., 2017. "Big data analytics and firm performance: Effects of dynamic capabilities," Journal of Business Research, Elsevier, vol. 70(C), pages 356-365.
    9. Germann, Frank & Lilien, Gary L. & Fiedler, Lars & Kraus, Matthias, 2014. "Do Retailers Benefit from Deploying Customer Analytics?," Journal of Retailing, Elsevier, vol. 90(4), pages 587-593.
    10. Amankwah-Amoah, Joseph, 2016. "Emerging economies, emerging challenges: Mobilising and capturing value from big data," MPRA Paper 85625, University Library of Munich, Germany.
    11. Lee, Yikuan & Cavusgil, S. Tamer, 2006. "Enhancing alliance performance: The effects of contractual-based versus relational-based governance," Journal of Business Research, Elsevier, vol. 59(8), pages 896-905, August.
    12. David J. Teece, 2007. "Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance," Strategic Management Journal, Wiley Blackwell, vol. 28(13), pages 1319-1350, December.
    13. van den Broek, Tijs & van Veenstra, Anne Fleur, 2018. "Governance of big data collaborations: How to balance regulatory compliance and disruptive innovation," Technological Forecasting and Social Change, Elsevier, vol. 129(C), pages 330-338.
    14. Côrte-Real, Nadine & Oliveira, Tiago & Ruivo, Pedro, 2017. "Assessing business value of Big Data Analytics in European firms," Journal of Business Research, Elsevier, vol. 70(C), pages 379-390.
    15. Sheng, Jie & Amankwah-Amoah, Joseph & Wang, Xiaojun, 2017. "A multidisciplinary perspective of big data in management research," International Journal of Production Economics, Elsevier, vol. 191(C), pages 97-112.
    16. Amankwah-Amoah, Joseph, 2016. "Emerging economies, emerging challenges: Mobilising and capturing value from big data," Technological Forecasting and Social Change, Elsevier, vol. 110(C), pages 167-174.
    17. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
    18. Wynne W. Chin & Barbara L. Marcolin & Peter R. Newsted, 2003. "A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study," Information Systems Research, INFORMS, vol. 14(2), pages 189-217, June.
    19. Akter, Shahriar & Wamba, Samuel Fosso & Gunasekaran, Angappa & Dubey, Rameshwar & Childe, Stephen J., 2016. "How to improve firm performance using big data analytics capability and business strategy alignment?," International Journal of Production Economics, Elsevier, vol. 182(C), pages 113-131.
    20. Prashant Kale & Harbir Singh & Howard Perlmutter, 2000. "Learning and protection of proprietary assets in strategic alliances: building relational capital," Strategic Management Journal, Wiley Blackwell, vol. 21(3), pages 217-237, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Huynh, Minh-Tay & Nippa, Michael & Aichner, Thomas, 2023. "Big data analytics capabilities: Patchwork or progress? A systematic review of the status quo and implications for future research," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    2. Yumei Yang & Saqib Shamim & Dinuka B. Herath & Davide Secchi & Fabian Homberg, 2023. "The evolution of HRM practices: big data, data analytics, and new forms of work," Review of Managerial Science, Springer, vol. 17(6), pages 1937-1942, August.
    3. Oliveira, Fabio & Kakabadse, Nada & Khan, Nadeem, 2022. "Board engagement with digital technologies: A resource dependence framework," Journal of Business Research, Elsevier, vol. 139(C), pages 804-818.
    4. Pan, Qiaohong & Luo, Wenping & Fu, Yi, 2022. "A csQCA study of value creation in logistics collaboration by big data: A perspective from companies in China," Technology in Society, Elsevier, vol. 71(C).
    5. Choi, Tsan-Ming & Chen, Yue, 2021. "Circular supply chain management with large scale group decision making in the big data era: The macro-micro model," Technological Forecasting and Social Change, Elsevier, vol. 169(C).
    6. Ashaari, Mohamed Azlan & Singh, Karpal Singh Dara & Abbasi, Ghazanfar Ali & Amran, Azlan & Liebana-Cabanillas, Francisco J., 2021. "Big data analytics capability for improved performance of higher education institutions in the Era of IR 4.0: A multi-analytical SEM & ANN perspective," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    7. Dignity Paradza & Olawande Daramola, 2021. "Business Intelligence and Business Value in Organisations: A Systematic Literature Review," Sustainability, MDPI, vol. 13(20), pages 1-27, October.
    8. Ayman wael AL-Khatib & Ahmed Shuhaiber, 2022. "Green Intellectual Capital and Green Supply Chain Performance: Does Big Data Analytics Capabilities Matter?," Sustainability, MDPI, vol. 14(16), pages 1-23, August.
    9. Md Ahsan Uddin Murad & Dilek Cetindamar & Subrata Chakraborty, 2022. "Identifying the Key Big Data Analytics Capabilities in Bangladesh’s Healthcare Sector," Sustainability, MDPI, vol. 14(12), pages 1-21, June.
    10. Behl, Abhishek & Gaur, Jighyasu & Pereira, Vijay & Yadav, Rambalak & Laker, Benjamin, 2022. "Role of big data analytics capabilities to improve sustainable competitive advantage of MSME service firms during COVID-19 – A multi-theoretical approach," Journal of Business Research, Elsevier, vol. 148(C), pages 378-389.
    11. Li, Lei & Lin, Jiabao & Ouyang, Ye & Luo, Xin (Robert), 2022. "Evaluating the impact of big data analytics usage on the decision-making quality of organizations," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    12. Xie, Zaiyang & Wang, Jie & Miao, Ling, 2021. "Big data and emerging market firms’ innovation in an open economy: The diversification strategy perspective," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    13. Brewis, Claire & Dibb, Sally & Meadows, Maureen, 2023. "Leveraging big data for strategic marketing: A dynamic capabilities model for incumbent firms," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    14. Zhengang Zhang & Yu Shang & Linyuan Cheng & Antao Hu, 2022. "Big Data Capability and Sustainable Competitive Advantage: The Mediating Role of Ambidextrous Innovation Strategy," Sustainability, MDPI, vol. 14(14), pages 1-17, July.
    15. Anwar, Muhammad Azfar & Zong, Zupan & Mendiratta, Aparna & Yaqub, Muhammad Zafar, 2024. "Antecedents of big data analytics adoption and its impact on decision quality and environmental performance of SMEs in recycling sector," Technological Forecasting and Social Change, Elsevier, vol. 205(C).
    16. Baabdullah, Abdullah M., 2024. "Generative conversational AI agent for managerial practices: The role of IQ dimensions, novelty seeking and ethical concerns," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    17. Najam ul zia & Ladislav Burita & Yumei Yang, 2023. "Inter-organizational social capital of firms in developing economies and industry 4.0 readiness: the role of innovative capability and absorptive capacity," Review of Managerial Science, Springer, vol. 17(2), pages 661-682, February.
    18. Oesterreich, Thuy Duong & Anton, Eduard & Teuteberg, Frank & Dwivedi, Yogesh K, 2022. "The role of the social and technical factors in creating business value from big data analytics: A meta-analysis," Journal of Business Research, Elsevier, vol. 153(C), pages 128-149.
    19. Kazancoglu, Yigit & Sagnak, Muhittin & Mangla, Sachin Kumar & Sezer, Muruvvet Deniz & Pala, Melisa Ozbiltekin, 2021. "A fuzzy based hybrid decision framework to circularity in dairy supply chains through big data solutions," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
    20. Changchun Zhu & Jianguo Du & Fakhar Shahzad & Muhammad Umair Wattoo, 2022. "Environment Sustainability Is a Corporate Social Responsibility: Measuring the Nexus between Sustainable Supply Chain Management, Big Data Analytics Capabilities, and Organizational Performance," Sustainability, MDPI, vol. 14(6), pages 1-20, March.
    21. Awan, Usama & Shamim, Saqib & Khan, Zaheer & Zia, Najam Ul & Shariq, Syed Muhammad & Khan, Muhammad Naveed, 2021. "Big data analytics capability and decision-making: The role of data-driven insight on circular economy performance," Technological Forecasting and Social Change, Elsevier, vol. 168(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Liedong, Tahiru Azaaviele & Rajwani, Tazeeb & Lawton, Thomas C., 2020. "Information and nonmarket strategy: Conceptualizing the interrelationship between big data and corporate political activity," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
    2. Shamim, Saqib & Zeng, Jing & Shafi Choksy, Umair & Shariq, Syed Muhammad, 2020. "Connecting big data management capabilities with employee ambidexterity in Chinese multinational enterprises through the mediation of big data value creation at the employee level," International Business Review, Elsevier, vol. 29(6).
    3. Osama Musa Ali Al-Darras & Cem Tanova, 2022. "From Big Data Analytics to Organizational Agility: What Is the Mechanism?," SAGE Open, , vol. 12(2), pages 21582440221, June.
    4. Sheng, Jie & Amankwah-Amoah, Joseph & Wang, Xiaojun, 2017. "A multidisciplinary perspective of big data in management research," International Journal of Production Economics, Elsevier, vol. 191(C), pages 97-112.
    5. Wamba, Samuel Fosso & Dubey, Rameshwar & Gunasekaran, Angappa & Akter, Shahriar, 2020. "The performance effects of big data analytics and supply chain ambidexterity: The moderating effect of environmental dynamism," International Journal of Production Economics, Elsevier, vol. 222(C).
    6. de Camargo Fiorini, Paula & Roman Pais Seles, Bruno Michel & Chiappetta Jabbour, Charbel Jose & Barberio Mariano, Enzo & de Sousa Jabbour, Ana Beatriz Lopes, 2018. "Management theory and big data literature: From a review to a research agenda," International Journal of Information Management, Elsevier, vol. 43(C), pages 112-129.
    7. Li, Lei & Lin, Jiabao & Ouyang, Ye & Luo, Xin (Robert), 2022. "Evaluating the impact of big data analytics usage on the decision-making quality of organizations," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    8. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Papadopoulos, Thanos & Luo, Zongwei & Wamba, Samuel Fosso & Roubaud, David, 2019. "Can big data and predictive analytics improve social and environmental sustainability?," Technological Forecasting and Social Change, Elsevier, vol. 144(C), pages 534-545.
    9. Patrick Mikalef & Ilias O. Pappas & John Krogstie & Michail Giannakos, 2018. "Big data analytics capabilities: a systematic literature review and research agenda," Information Systems and e-Business Management, Springer, vol. 16(3), pages 547-578, August.
    10. Ciampi, Francesco & Demi, Stefano & Magrini, Alessandro & Marzi, Giacomo & Papa, Armando, 2021. "Exploring the impact of big data analytics capabilities on business model innovation: The mediating role of entrepreneurial orientation," Journal of Business Research, Elsevier, vol. 123(C), pages 1-13.
    11. Nam, Dalwoo & Lee, Junyeong & Lee, Heeseok, 2019. "Business analytics use in CRM: A nomological net from IT competence to CRM performance," International Journal of Information Management, Elsevier, vol. 45(C), pages 233-245.
    12. Conboy, Kieran & Mikalef, Patrick & Dennehy, Denis & Krogstie, John, 2020. "Using business analytics to enhance dynamic capabilities in operations research: A case analysis and research agenda," European Journal of Operational Research, Elsevier, vol. 281(3), pages 656-672.
    13. Samson, Kelly & Bhanugopan, Ramudu, 2022. "Strategic human capital analytics and organisation performance: The mediating effects of managerial decision-making," Journal of Business Research, Elsevier, vol. 144(C), pages 637-649.
    14. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Bryde, David J. & Giannakis, Mihalis & Foropon, Cyril & Roubaud, David & Hazen, Benjamin T., 2020. "Big data analytics and artificial intelligence pathway to operational performance under the effects of entrepreneurial orientation and environmental dynamism: A study of manufacturing organisations," International Journal of Production Economics, Elsevier, vol. 226(C).
    15. Philipp Korherr & Dominik Kanbach, 2023. "Human-related capabilities in big data analytics: a taxonomy of human factors with impact on firm performance," Review of Managerial Science, Springer, vol. 17(6), pages 1943-1970, August.
    16. Awan, Usama & Shamim, Saqib & Khan, Zaheer & Zia, Najam Ul & Shariq, Syed Muhammad & Khan, Muhammad Naveed, 2021. "Big data analytics capability and decision-making: The role of data-driven insight on circular economy performance," Technological Forecasting and Social Change, Elsevier, vol. 168(C).
    17. Ashrafi, Amir & Zareravasan, Ahad, 2022. "An ambidextrous approach on the business analytics-competitive advantage relationship: Exploring the moderating role of business analytics strategy," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    18. Pedota, Mattia, 2023. "Big data and dynamic capabilities in the digital revolution: The hidden role of source variety," Research Policy, Elsevier, vol. 52(7).
    19. Amankwah-Amoah, Joseph, 2019. "Big data analytics and business failures in data-Rich environments: An organizing framework," MPRA Paper 91264, University Library of Munich, Germany.
    20. Sultana, Saida & Akter, Shahriar & Kyriazis, Elias, 2022. "How data-driven innovation capability is shaping the future of market agility and competitive performance?," Technological Forecasting and Social Change, Elsevier, vol. 174(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:tefoso:v:161:y:2020:i:c:s0040162520311410. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/00401625 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.