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The development of a training model to improve health professionals' skills, self-efficacy and outcome expectancies when communicating with cancer patients

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  • Parle, Michael
  • Maguire, Peter
  • Heaven, Cathy

Abstract

Health professionals such as doctors and nurses are in a key position to help reduce the high prevalence of affective disorders and psychological problems experienced by cancer patients. This role, however, is inhibited by ineffective communication practices which include the use of distancing strategies and avoidance by the health professional. A number of contributory factors such as skill deficits and anxiety about negative consequences for the patient and the health professional have been identified in previous research and brief problem-focused training workshops developed to address these factors with only limited success. Researchers in applied psychology have recommended that the development of training programmes and their evaluation are based upon approaches which take into account cognitive and affective factors as well as change in skills. The aim of this paper is to develop a conceptual model of communication behaviour in the cancer setting. The model aims to take account of the role that knowledge and skill deficits, self-efficacy and outcome expectancy beliefs and perceived support plays in the ability and willingness of health professionals to assess their patients' concerns. It has been applied to guide the development of a revised approach to brief, problem-focused workshops for health professionals. It also allows a systematic and multi-dimensional evaluation of training outcomes. Preliminary results indicate this is a promising area of communications research.

Suggested Citation

  • Parle, Michael & Maguire, Peter & Heaven, Cathy, 1997. "The development of a training model to improve health professionals' skills, self-efficacy and outcome expectancies when communicating with cancer patients," Social Science & Medicine, Elsevier, vol. 44(2), pages 231-240, January.
  • Handle: RePEc:eee:socmed:v:44:y:1997:i:2:p:231-240
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    Cited by:

    1. Janne Weis & Vibeke Zoffmann & Ingrid Egerod, 2014. "Improved nurse–parent communication in neonatal intensive care unit: evaluation and adjustment of an implementation strategy," Journal of Clinical Nursing, John Wiley & Sons, vol. 23(23-24), pages 3478-3489, December.
    2. Zhigeng Geng & Sijian Wang & Menggang Yu & Patrick O. Monahan & Victoria Champion & Grace Wahba, 2015. "Group variable selection via convex log-exp-sum penalty with application to a breast cancer survivor study," Biometrics, The International Biometric Society, vol. 71(1), pages 53-62, March.
    3. Sanne Angel & Solfrid Vatne, 2017. "Vulnerability in patients and nurses and the mutual vulnerability in the patient–nurse relationship," Journal of Clinical Nursing, John Wiley & Sons, vol. 26(9-10), pages 1428-1437, May.

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