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Health worker performance in rural health organizations in low- and middle-income countries: Do organizational factors predict non-task performance?

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  • Jayasuriya, Rohan
  • Jayasinghe, Upali W.
  • Wang, Qian

Abstract

Health worker (HW) performance is a critical issue facing many low- and middle-income countries (LMICs). The aim of this study was to test the effects of factors in the work environment, such as organizational culture and climate, on HW non-task performance in rural health work settings in a LMIC. The data for the study is from a sample of 963 HWs from rural health centres (HCs) in 16 of the 20 provinces in Papua New Guinea. The reliability and validity of measures for organizational citizenship behaviour (OCB), counterproductive work behaviour (CWB) and work climate (WC) were tested. Multilevel linear regression models were used to test the relationship of individual and HC level factors with non-task performance.

Suggested Citation

  • Jayasuriya, Rohan & Jayasinghe, Upali W. & Wang, Qian, 2014. "Health worker performance in rural health organizations in low- and middle-income countries: Do organizational factors predict non-task performance?," Social Science & Medicine, Elsevier, vol. 113(C), pages 1-4.
    • Handle: RePEc:eee:socmed:v:113:y:2014:i:c:p:1-4
    DOI: 10.1016/j.socscimed.2014.04.042
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    1. Lindelow, Magnus & Serneels, Pieter, 2006. "The performance of health workers in Ethiopia: Results from qualitative research," Social Science & Medicine, Elsevier, vol. 62(9), pages 2225-2235, May.
    2. Franco, Lynne Miller & Bennett, Sara & Kanfer, Ruth & Stubblebine, Patrick, 2004. "Determinants and consequences of health worker motivation in hospitals in Jordan and Georgia," Social Science & Medicine, Elsevier, vol. 58(2), pages 343-355, January.
    3. Razee, Husna & Whittaker, Maxine & Jayasuriya, Rohan & Yap, Lorraine & Brentnall, Lee, 2012. "Listening to the rural health workers in Papua New Guinea – The social factors that influence their motivation to work," Social Science & Medicine, Elsevier, vol. 75(5), pages 828-835.
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