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Auto warranty and driving patterns

Author

Listed:
  • Anastasiadis, Simon
  • Anderson, Boyd
  • Chukova, Stefanka

Abstract

Automobile warranty coverage is typically limited by age as well as mileage. However, the age is known for all sold vehicles at all times, but mileage is only observed for a vehicle with a claim and only at the time of the claim. We study the relationship between the expected number/cost of warranty claims and the driving patterns. Within a nonparametric framework, we account for the rate of mileage accumulation and propose a measure for the variability of this rate over a vehicle's observable life. We illustrate the ideas with real warranty data and comment on the relationship between the expected number/cost of warranty claims and the driving patterns using results adjusted/unadjusted for withdrawals from the warranty coverage due to mileage accumulation.

Suggested Citation

  • Anastasiadis, Simon & Anderson, Boyd & Chukova, Stefanka, 2013. "Auto warranty and driving patterns," Reliability Engineering and System Safety, Elsevier, vol. 116(C), pages 126-134.
    • Handle: RePEc:eee:reensy:v:116:y:2013:i:c:p:126-134
    DOI: 10.1016/j.ress.2012.12.006
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    References listed on IDEAS

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    1. Andre Kleyner & Keith Sanborn, 2008. "Modelling automotive warranty claims with build-to-sale data uncertainty," International Journal of Reliability and Safety, Inderscience Enterprises Ltd, vol. 2(3), pages 179-189.
    2. Wu, Shaomin & Akbarov, Artur, 2011. "Support vector regression for warranty claim forecasting," European Journal of Operational Research, Elsevier, vol. 213(1), pages 196-204, August.
    3. Majeske, Karl D., 2007. "A non-homogeneous Poisson process predictive model for automobile warranty claims," Reliability Engineering and System Safety, Elsevier, vol. 92(2), pages 243-251.
    4. J.F. Lawless, 1998. "Statistical Analysis of Product Warranty Data," International Statistical Review, International Statistical Institute, vol. 66(1), pages 41-60, April.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Wu, Shaomin, 2014. "Construction of asymmetric copulas and its application in two-dimensional reliability modelling," European Journal of Operational Research, Elsevier, vol. 238(2), pages 476-485.
    2. Wang, Xin & Xie, Wei & Ye, Zhi-Sheng & Tang, Loon-Ching, 2017. "Aggregate discounted warranty cost forecasting considering the failed-but-not-reported events," Reliability Engineering and System Safety, Elsevier, vol. 168(C), pages 355-364.
    3. Xiaolin Wang & Wei Xie, 2018. "Two-dimensional warranty: A literature review," Journal of Risk and Reliability, , vol. 232(3), pages 284-307, June.
    4. Rezapour, Shabnam & Allen, Janet K. & Mistree, Farrokh, 2016. "Reliable product-service supply chains for repairable products," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 95(C), pages 299-321.

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