Finite queueing systems--structural investigations and optimal design
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- J. George Shanthikumar & David D. Yao, 1987. "Optimal Server Allocation in a System of Multi-Server Stations," Management Science, INFORMS, vol. 33(9), pages 1173-1180, September.
- Kochel, Peter & Kunze, Sophie & Nielander, Ulf, 2003. "Optimal control of a distributed service system with moving resources: Application to the fleet sizing and allocation problem," International Journal of Production Economics, Elsevier, vol. 81(1), pages 443-459, January.
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- Doǧan A. Serel & Erdal Erel, 2008. "Coordination of staffing and pricing decisions in a service firm," Applied Stochastic Models in Business and Industry, John Wiley & Sons, vol. 24(4), pages 307-323, July.
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