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A framework for cost-service analysis in differentiation of logistics services

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  • Pirttila, Timo
  • Huiskonen, Janne

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  • Pirttila, Timo & Huiskonen, Janne, 1996. "A framework for cost-service analysis in differentiation of logistics services," International Journal of Production Economics, Elsevier, vol. 45(1-3), pages 131-137, August.
    • Handle: RePEc:eee:proeco:v:45:y:1996:i:1-3:p:131-137
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    Cited by:

    1. Taewon Hwang & Sung Tae Kim, 2019. "Balancing in-house and outsourced logistics services: effects on supply chain agility and firm performance," Service Business, Springer;Pan-Pacific Business Association, vol. 13(3), pages 531-556, September.
    2. Huiskonen, Janne & Pirttila, Timo, 1998. "Sharpening logistics customer service strategy planning by applying Kano's quality element classification," International Journal of Production Economics, Elsevier, vol. 56(1), pages 253-260, September.
    3. Engblom, Janne & Solakivi, Tomi & Töyli, Juuso & Ojala, Lauri, 2012. "Multiple-method analysis of logistics costs," International Journal of Production Economics, Elsevier, vol. 137(1), pages 29-35.
    4. Krakovics, Fabio & Eugenio Leal, José & Mendes Jr., Paulo & Lorenzo Santos, Rafael, 2008. "Defining and calibrating performance indicators of a 4PL in the chemical industry in Brazil," International Journal of Production Economics, Elsevier, vol. 115(2), pages 502-514, October.

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