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Linking supply chain quality integration with mass customization and product modularity

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  • Zhang, Min
  • Guo, Hangfei
  • Huo, Baofeng
  • Zhao, Xiande
  • Huang, Jianbo

Abstract

Supply chain quality management has received increasing attention from researchers and practitioners in recent years. However, the knowledge about the effects of a manufacturer's design and production capabilities on supply chain quality management is limited. In this study, we propose a model to investigate the effects of mass customization and product modularity on supply chain quality integration (i.e. internal, supplier, and customer quality integration) and the impact of supply chain quality integration on competitive performance. We use data collected from 317 global manufacturers to empirically test the conceptual model. The results show that mass customization and product modularity directly improve internal quality integration, and product modularity also improves internal quality integration indirectly through mass customization. Product modularity improves supplier quality integration directly, and both mass customization and product modularity improve supplier quality integration indirectly through internal quality integration. Mass customization improves customer quality integration both directly and indirectly through internal quality integration, and product modularity improves customer quality integration indirectly through mass customization and internal quality integration. We also find that supplier quality integration directly enhances competitive performance, and internal quality integration enhances competitive performance both directly and indirectly through supplier quality integration. Our findings contribute to production and quality management literature and practices.

Suggested Citation

  • Zhang, Min & Guo, Hangfei & Huo, Baofeng & Zhao, Xiande & Huang, Jianbo, 2019. "Linking supply chain quality integration with mass customization and product modularity," International Journal of Production Economics, Elsevier, vol. 207(C), pages 227-235.
    • Handle: RePEc:eee:proeco:v:207:y:2019:i:c:p:227-235
    DOI: 10.1016/j.ijpe.2017.01.011
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    References listed on IDEAS

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    1. Zhang, Min & Zhao, Xiande & Qi, Yinan, 2014. "The effects of organizational flatness, coordination, and product modularity on mass customization capability," International Journal of Production Economics, Elsevier, vol. 158(C), pages 145-155.
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    Cited by:

    1. Wang, Shuai & Ma, Shuang, 2023. "Is product customization always beneficial in the context of C2M platforms? A signaling theory perspective," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    2. Qi, Yinan & Mao, Zhigang & Zhang, Min & Guo, Hangfei, 2020. "Manufacturing practices and servitization: The role of mass customization and product innovation capabilities," International Journal of Production Economics, Elsevier, vol. 228(C).
    3. Małgorzata Jasiulewicz-Kaczmarek & Katarzyna Antosz & Ryszard Wyczółkowski & Dariusz Mazurkiewicz & Bo Sun & Cheng Qian & Yi Ren, 2021. "Application of MICMAC, Fuzzy AHP, and Fuzzy TOPSIS for Evaluation of the Maintenance Factors Affecting Sustainable Manufacturing," Energies, MDPI, vol. 14(5), pages 1-30, March.
    4. Ammar Salah & Dilber Çağlar & Khaled Zoubi, 2023. "The Impact of Production and Operations Management Practices in Improving Organizational Performance: The Mediating Role of Supply Chain Integration," Sustainability, MDPI, vol. 15(20), pages 1-18, October.
    5. Ming Zhang & Jianjun Zhu & Ponnambalam Kumaraswamy & Hehua Wang, 2019. "Evolutionary Game Analysis of the Effects of Problem Size and the Problem Proposing Mechanism on the Problem Processing Mechanism in a New Main Manufacturer–Supplier Collaborative System," Mathematics, MDPI, vol. 7(7), pages 1-19, July.
    6. Zhang, Min & Hu, Haiju & Zhao, Xiande, 2020. "Developing product recall capability through supply chain quality management," International Journal of Production Economics, Elsevier, vol. 229(C).
    7. Amin Ullah Khan & Yousaf Ali, 2021. "Sustainable supplier selection for the cold supply chain (CSC) in the context of a developing country," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 23(9), pages 13135-13164, September.
    8. Brylowski, Martin & Ludwig, Maximilian & Kersten, Wolfgang & Schultze, Wolfgang, 2020. "Product modularization in integrated supply chains: A product life-cycle phase specific concept for effect allocation," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Data Science and Innovation in Supply Chain Management: How Data Transforms the Value Chain. Proceedings of the Hamburg International Conference of Lo, volume 29, pages 25-76, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    9. Zhigang Fan & Fei Dai & Mingu Kang & Kihyun Park & Gukseong Lee, 2024. "Combining internal functional integration with product modularization and supply chain alignment for achieving mass customization," Operations Management Research, Springer, vol. 17(3), pages 1197-1212, September.
    10. Byungjoo Paek & Joohyun Kim & Joonyoung Park & Heesang Lee, 2019. "Outsourcing Strategies of Established Firms and Sustainable Competitiveness: Medical Device Firms," Sustainability, MDPI, vol. 11(17), pages 1-28, August.
    11. Shao, Xiao-Feng, 2020. "What is the right production strategy for horizontally differentiated product: Standardization or mass customization?," International Journal of Production Economics, Elsevier, vol. 223(C).
    12. Huijuan Guo, 2024. "Research on Ecological Design of Intelligent Manhole Covers Based on Fuzzy Analytic Hierarchy Process," Sustainability, MDPI, vol. 16(13), pages 1-19, June.
    13. Kazancoglu, Yigit & Sezer, Muruvvet Deniz & Ozkan-Ozen, Yesim Deniz & Mangla, Sachin Kumar & Kumar, Ajay, 2021. "Industry 4.0 impacts on responsible environmental and societal management in the family business," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    14. Lee, Neil Chueh-An, 2021. "Reconciling integration and reconfiguration management approaches in the supply chain," International Journal of Production Economics, Elsevier, vol. 242(C).
    15. Wei Zhou & Chao Ke, 2022. "A Mass-Customization-Based Remanufacturing Scheme Design Method for Used Products," Sustainability, MDPI, vol. 14(16), pages 1-22, August.
    16. Omar Ezzat & Khaled Medini & Xavier Boucher & Xavier Delorme, 2022. "A clustering approach for modularizing service-oriented systems," Journal of Intelligent Manufacturing, Springer, vol. 33(3), pages 719-734, March.

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