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The role of outsourcing management process in improving the effectiveness of logistics outsourcing

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  • Zhu, Wenwen
  • Ng, Stephen C.H.
  • Wang, Zhiqiang
  • Zhao, Xiande

Abstract

Logistics outsourcing has been widely adopted by firms as a means to reduce costs and increase flexibility. To ensure these expected outcomes, logistics outsourcing processes must be managed with appropriate governance mechanisms, but their effects on firm performance have hitherto been inconclusive in the literature due to overlooking of operational mechanisms. This study aims to shed light on the effects of the outsourcing management process (OMP), which is an operational mechanism, on the following two types of logistics service outsourcing: basic outsourcing and advanced outsourcing. By drawing upon resource-based views, we validated a proposed model based on survey data collected from 250 subsidies of publicly listed manufacturers in China. The results revealed that OMP affects the effectiveness of the two types of logistics outsourcing differently. While basic logistics outsourcing affects cost and delivery directly, advanced logistics outsourcing influences the performances via interaction with OMP. This study is the first to report this relationship. This study further makes a contribution by showing the conditional utility of OMP and its service-dependent nature, which has usually been ignored in the literature.

Suggested Citation

  • Zhu, Wenwen & Ng, Stephen C.H. & Wang, Zhiqiang & Zhao, Xiande, 2017. "The role of outsourcing management process in improving the effectiveness of logistics outsourcing," International Journal of Production Economics, Elsevier, vol. 188(C), pages 29-40.
    • Handle: RePEc:eee:proeco:v:188:y:2017:i:c:p:29-40
    DOI: 10.1016/j.ijpe.2017.03.004
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    References listed on IDEAS

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    3. Abdalla, Sara Siddig Ali, 2021. "Logistics innovation and integration: Impact on supply chain adaptability," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Ringle, Christian M. & Blecker, Thorsten (ed.), Adapting to the Future: How Digitalization Shapes Sustainable Logistics and Resilient Supply Chain Management. Proceedings of the Hamburg Internationa, volume 31, pages 639-661, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    4. Yuan, Yang & Chu, Zhaofang & Lai, Fujun & Wu, Hao, 2020. "The impact of transaction attributes on logistics outsourcing success: A moderated mediation model," International Journal of Production Economics, Elsevier, vol. 219(C), pages 54-65.
    5. Emah Patrick Etokudoh & Mehraz Boolaky & Mridula Gungaphul, 2017. "Third Party Logistics Outsourcing: An Exploratory Study of the Oil and Gas Industry in Nigeria," SAGE Open, , vol. 7(4), pages 21582440177, October.
    6. Saidi, Samir & Mani, Venkatesh & Mefteh, Haifa & Shahbaz, Muhammad & Akhtar, Pervaiz, 2020. "Dynamic linkages between transport, logistics, foreign direct Investment, and economic growth: Empirical evidence from developing countries," Transportation Research Part A: Policy and Practice, Elsevier, vol. 141(C), pages 277-293.
    7. João Paulo Santos Aragão & Marcele Elisa Fontana, 2022. "Outsourcing Strategies in Public Services under Budgetary Constraints: Analysing Perceptions of Public Managers," Public Organization Review, Springer, vol. 22(1), pages 61-77, March.
    8. Malgorzata Pankowska, 2019. "Information Technology Outsourcing Chain: Literature Review and Implications for Development of Distributed Coordination," Sustainability, MDPI, vol. 11(5), pages 1-28, March.
    9. daryaei , javad & Hosseini Golafshan , Ahmad & Modiri , Mahmood & Gelard , Parvaneh, 2018. "Developing a Decision-Making Framework for Activities Outsourcing in Iranian State Banks," Journal of Money and Economy, Monetary and Banking Research Institute, Central Bank of the Islamic Republic of Iran, vol. 13(4), pages 525-545, October.
    10. Flora Kulembayeva & Aruzhan Seitkaziyeva & Rakymzhan Yelshibayev, 2022. "Economic Efficiency of Outsourcing Business Models: A Comparative Assessment," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 75-88, March.
    11. Huo, Baofeng & Ye, Yuxiao & Zhao, Xiande & Wei, Jiang & Hua, Zhongsheng, 2018. "Environmental uncertainty, specific assets, and opportunism in 3PL relationships: A transaction cost economics perspective," International Journal of Production Economics, Elsevier, vol. 203(C), pages 154-163.
    12. Cheng-An Tsai & Tien-Hwa Ho & Jyh-Shyan Lin & Chien-Chih Tu & Che-Wei Chang, 2021. "Model for Evaluating Outsourcing Logistics Companies in the COVID-19 Pandemic," Logistics, MDPI, vol. 5(3), pages 1-15, September.

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