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Improving supply chain performance to satisfy final customers: "Leagile" experiences of a polish distributor

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  • Kisperska-Moron, Danuta
  • de Haan, Job

Abstract

Mass, lean and agile production philosophies, although widely discussed, still cause considerable confusion both among academics and in practice. De Haan and Overbooms' characterizations of lean (what, when needed but perfect) and agile (first, fast and best) show the paradigmatic differences between the two. When applied in a case study in Poland on a distributor of lifestyle oriented fast moving consumer goods, established after the transition, it appeared that these characterizations enabled a proper description and analysis. During the volatile period (1996-2002) an agile approach provided the flexibility and competitiveness needed. However, when the market matured the overly expensive agility caused last minute crisis. Then a lean approach enabled the optimization of processes needed to supply customer in a more reliable way. Both approaches stress different aspects but have quite a few tools in common. The paper does not try to answer the question whether one approach could outperform the other but indicates when one concept could be more useful than the other.

Suggested Citation

  • Kisperska-Moron, Danuta & de Haan, Job, 2011. "Improving supply chain performance to satisfy final customers: "Leagile" experiences of a polish distributor," International Journal of Production Economics, Elsevier, vol. 133(1), pages 127-134, September.
    • Handle: RePEc:eee:proeco:v:133:y:2011:i:1:p:127-134
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    References listed on IDEAS

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    Cited by:

    1. Qi, Yinan & Huo, Baofeng & Wang, Zhiqiang & Yeung, Hoi Yan Jeff, 2017. "The impact of operations and supply chain strategies on integration and performance," International Journal of Production Economics, Elsevier, vol. 185(C), pages 162-174.
    2. Assadej Vanichchinchai, 2019. "The Effect of Lean Manufacturing on a Supply Chain Relationship and Performance," Sustainability, MDPI, vol. 11(20), pages 1-15, October.
    3. Tortorella, Guilherme Luz & Miorando, Rogério & Marodin, Giuliano, 2017. "Lean supply chain management: Empirical research on practices, contexts and performance," International Journal of Production Economics, Elsevier, vol. 193(C), pages 98-112.
    4. Mathiyazhagan, Kaliyan & Agarwal, Vernika & Appolloni, Andrea & Saikouk, Tarik & Gnanavelbabu, A, 2021. "Integrating lean and agile practices for achieving global sustainability goals in Indian manufacturing industries," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    5. Santosh B. Rane & Yahya A. M. Narvel, 2021. "Leveraging the industry 4.0 technologies for improving agility of project procurement management processes," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 12(6), pages 1146-1172, December.
    6. Antonio Oswaldo Ortega-Reyes & Eva Selene Hernández Gress & Carlos Robles-Acosta, 2018. "Case Study Based Model to Propose the Integration of Suppliers in a Central State in Mexico," Administrative Sciences, MDPI, vol. 8(2), pages 1-20, April.
    7. David L. Olson & Scott R. Swenseth, 2014. "Trade‐offs in Supply Chain System Risk Mitigation," Systems Research and Behavioral Science, Wiley Blackwell, vol. 31(4), pages 565-579, July.
    8. Yusuf, Yahaya Y. & Gunasekaran, Angappa & Musa, Ahmed & Dauda, Mohammed & El-Berishy, Nagham M. & Cang, Shuang, 2014. "A relational study of supply chain agility, competitiveness and business performance in the oil and gas industry," International Journal of Production Economics, Elsevier, vol. 147(PB), pages 531-543.
    9. Hemant Sharma & Nagendra Sohani & Ashish Yadav, 2023. "A fuzzy SWARA-WASPAS based approach for determining the role of lean practices in enabling the supply chain agility," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 14(1), pages 492-511, March.
    10. A. Noorul Haq & Varma Boddu, 2017. "Analysis of enablers for the implementation of leagile supply chain management using an integrated fuzzy QFD approach," Journal of Intelligent Manufacturing, Springer, vol. 28(1), pages 1-12, January.
    11. Yusuf, Yahaya Y. & Musa, Ahmed & Dauda, Mohammed & El-Berishy, Nagham & Kovvuri, Dharma & Abubakar, Tijjani, 2014. "A study of the diffusion of agility and cluster competitiveness in the oil and gas supply chains," International Journal of Production Economics, Elsevier, vol. 147(PB), pages 498-513.

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