IDEAS home Printed from https://ideas.repec.org/a/eee/proeco/v122y2009i1p305-311.html
   My bibliography  Save this article

Outsourcing decision-making aspects considered by IT departments in Brazilian companies

Author

Listed:
  • Dias Ferreira, André Machado
  • Barbin Laurindo, Fernando José

Abstract

The study of Information Technology (IT) outsourcing is relevant because companies are outsourcing their activities more than ever. An important IT outsourcing research area is the decision-making process. In other words, the comprehension of how companies decide about outsourcing their IT operations is relevant from research point of view. Therefore, the objective of this study is to understand the decision-making process used by Brazilian companies when outsourcing their IT operations. An analysis of the literature that refers to this subject showed that six aspects are usually considered by companies on the evaluation of IT outsourcing service alternatives. This research verified how these six aspects are considered by Brazilian companies on IT outsourcing decisions. The survey showed that Brazilian companies consider all the six aspects, but each of them has a different level of importance. The research also grouped the aspects according to their level of importance and interdependency, using factorial analysis to understand the logic behind IT outsourcing decision process.

Suggested Citation

  • Dias Ferreira, André Machado & Barbin Laurindo, Fernando José, 2009. "Outsourcing decision-making aspects considered by IT departments in Brazilian companies," International Journal of Production Economics, Elsevier, vol. 122(1), pages 305-311, November.
    • Handle: RePEc:eee:proeco:v:122:y:2009:i:1:p:305-311
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0925-5273(09)00194-7
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Yu, Lei & Suojapelto, Kimmo & Hallikas, Jukka & Tang, Ou, 2008. "Chinese ICT industry from supply chain perspective--A case study of the major Chinese ICT players," International Journal of Production Economics, Elsevier, vol. 115(2), pages 374-387, October.
    2. Hallikas, Jukka & Varis, Jari & Sissonen, Heli & Virolainen, Veli-Matti, 2008. "The evolution of the network structure in the ICT sector," International Journal of Production Economics, Elsevier, vol. 115(2), pages 296-304, October.
    3. Offodile, O. Felix & Abdel-Malek, Layek L., 2002. "The virtual manufacturing paradigm: The impact of IT/IS outsourcing on manufacturing strategy," International Journal of Production Economics, Elsevier, vol. 75(1-2), pages 147-159, January.
    4. Paisittanand, Sineenad & Olson, David L., 2006. "A simulation study of IT outsourcing in the credit card business," European Journal of Operational Research, Elsevier, vol. 175(2), pages 1248-1261, December.
    5. Violet T. Ho & Soon Ang & Detmar Straub, 2003. "When Subordinates Become IT Contractors: Persistent Managerial Expectations in IT Outsourcing," Information Systems Research, INFORMS, vol. 14(1), pages 66-86, March.
    6. Christine V. Bullen & Thomas. Abraham & Kevin. Gallagher & Kate M. Kaiser, 2007. "Changing IT skills: The Impact of Sourcing Strategies on In-House Capability Requirements," Journal of Electronic Commerce in Organizations (JECO), IGI Global, vol. 5(2), pages 24-46, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Kenyon, G.N. & Meixell, M.J. & Westfall, P.H., 2016. "Production outsourcing and operational performance: An empirical study using secondary data," International Journal of Production Economics, Elsevier, vol. 171(P3), pages 336-349.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Madjid Tavana & Mariya Sodenkamp & Leena Suhl, 2010. "A soft multi-criteria decision analysis model with application to the European Union enlargement," Annals of Operations Research, Springer, vol. 181(1), pages 393-421, December.
    2. Lee, Ik Sun & Sung, C.S., 2008. "Single machine scheduling with outsourcing allowed," International Journal of Production Economics, Elsevier, vol. 111(2), pages 623-634, February.
    3. Mírian Oliveira & Kaytson Hartung & Marcelo Wendling, 2010. "Outsourcing And Offshore: An Analysis Of The Academic Literature," Portuguese Journal of Management Studies, ISEG, Universidade de Lisboa, vol. 0(2), pages 215-234.
    4. M Tavana & M A Sodenkamp, 2010. "A fuzzy multi-criteria decision analysis model for advanced technology assessment at Kennedy Space Center," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(10), pages 1459-1470, October.
    5. Huth, Christian & Kieckhäfer, Karsten & Spengler, Thomas Stefan, 2015. "Make-or-buy strategies for electric vehicle batteries—a simulation-based analysis," Technological Forecasting and Social Change, Elsevier, vol. 99(C), pages 22-34.
    6. Binsfeld, Nico & Whalley, Jason & Pugalis, Lee, 2017. "An analysis of the structure, actors and interrelationships producing Luxembourg's ICT ecosystem," 28th European Regional ITS Conference, Passau 2017 169450, International Telecommunications Society (ITS).
    7. Seiler, A. & Papanagnou, C. & Scarf, P., 2020. "On the relationship between financial performance and position of businesses in supply chain networks," International Journal of Production Economics, Elsevier, vol. 227(C).
    8. Pei†Cheng Liao & Suresh Radhakrishnan, 2013. "A Commitment†Based Explanation for Outsourcing Multiple Tasks," Contemporary Accounting Research, John Wiley & Sons, vol. 30(3), pages 1063-1081, September.
    9. Poudeh, Hossein Dehghani & Cheshmberah, Mohsen & Torabi, Hassan & Karimi Gavareshki, Mohammad Hossein & Hosnavi, Reza, 2019. "Determining and prioritizing the factors influencing the outsourcing of Complex Product Systems R&D projects employing ANP and grey-DEMATEL method (case study: Aviation Industries Organization, Iran)," Technology in Society, Elsevier, vol. 56(C), pages 57-68.
    10. Sajda Qureshi & Min Liu & Doug Vogel, 2006. "The Effects of Electronic Collaboration in Distributed Project Management," Group Decision and Negotiation, Springer, vol. 15(1), pages 55-75, January.
    11. Widarti Widarti & Desfitrina Desfitrina & Zulfadhli Zulfadhli, 2020. "Business Process Life Cycle Affects Company Financial Performance: Micro, Small, and Medium Business Enterprises During The Covid-19 Period," International Journal of Economics and Financial Issues, Econjournals, vol. 10(5), pages 211-219.
    12. Marcus A. Bellamy & Rahul C. Basole, 2013. "Network analysis of supply chain systems: A systematic review and future research," Systems Engineering, John Wiley & Sons, vol. 16(2), pages 235-249, June.
    13. Binsfeld, Nico & Pugalis, Lee & Whalley, Jason, 2015. "ICT ecosystems in small countries: an analysis of Luxembourg," 26th European Regional ITS Conference, Madrid 2015 127127, International Telecommunications Society (ITS).
    14. Gunasekaran, Angappa & Lai, Kee-hung & Edwin Cheng, T.C., 2008. "Responsive supply chain: A competitive strategy in a networked economy," Omega, Elsevier, vol. 36(4), pages 549-564, August.
    15. Francis, Bill & Gupta, Aparna & Hasan, Iftekhar, 2015. "Impact of compensation structure and managerial incentives on bank risk taking," European Journal of Operational Research, Elsevier, vol. 242(2), pages 651-676.
    16. Qureshi, S. & Liu, M. & Vogel, D.R., 2004. "A Grounded Theory Analysis of E-Collaboration Effects for Distributed Project Management," ERIM Report Series Research in Management ERS-2004-059-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    17. Christine Koh & Soon Ang & Detmar W. Straub, 2004. "IT Outsourcing Success: A Psychological Contract Perspective," Information Systems Research, INFORMS, vol. 15(4), pages 356-373, December.
    18. Gunasekaran, Angappa & Irani, Zahir & Choy, King-Lun & Filippi, Lionel & Papadopoulos, Thanos, 2015. "Performance measures and metrics in outsourcing decisions: A review for research and applications," International Journal of Production Economics, Elsevier, vol. 161(C), pages 153-166.
    19. Min, Shi & Liu, Min & Huang, Jikun, 2020. "Does the application of ICTs facilitate rural economic transformation in China? Empirical evidence from the use of smartphones among farmers," Journal of Asian Economics, Elsevier, vol. 70(C).
    20. Tjader, Youxu Cai & Shang, Jennifer S. & Vargas, Luis G., 2010. "Offshore outsourcing decision making: A policy-maker's perspective," European Journal of Operational Research, Elsevier, vol. 207(1), pages 434-444, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:proeco:v:122:y:2009:i:1:p:305-311. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/ijpe .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.