IDEAS home Printed from https://ideas.repec.org/a/eee/juipol/v91y2024ics0957178724001395.html
   My bibliography  Save this article

Performance benchmarking of European postal incumbents with TOPSIS and BMW-TOPSIS

Author

Listed:
  • Jovanović, Bojan
  • Šarac, Dragana
  • Čačić, Nataša

Abstract

Given the uncertain position and specific role of postal incumbents in Europe, creating a framework for mutual comparison is essential. In this regard, this study aims to develop a methodology that will compare their relevant performance. On the other hand, management and host countries can be promptly alerted if something hinders postal incumbents from providing optimal performance. Two methods have been applied: the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) and its variation, Best-Middle-Worst (BMW)-TOPSIS, on a sample of 16 incumbents from the EU and candidate countries. The results indicate that a finer adjustment is achieved in terms of ranking by the BMW-TOPSIS method. An open question regarding the selection of postal incumbents is whether it is necessary to strictly adhere to the rule that the number of their attributes is less than or equal to half of the attributes of the Middle point. The example of Latvia shows that if an alternative contains values from which the Best point is composed, an exception can be made in the selection. The development of the Middle point provides an opportunity for a more in-depth analysis, especially in cases where the values of the criteria differ significantly. Unlike classical TOPSIS, it offers a clearer visualization that supports the understanding of postal incumbents and their performance.

Suggested Citation

  • Jovanović, Bojan & Šarac, Dragana & Čačić, Nataša, 2024. "Performance benchmarking of European postal incumbents with TOPSIS and BMW-TOPSIS," Utilities Policy, Elsevier, vol. 91(C).
    • Handle: RePEc:eee:juipol:v:91:y:2024:i:c:s0957178724001395
    DOI: 10.1016/j.jup.2024.101845
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0957178724001395
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jup.2024.101845?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Nolberto Munier & Eloy Hontoria & Fernando Jiménez-Sáez, 2019. "Strategic Approach in Multi-Criteria Decision Making," International Series in Operations Research and Management Science, Springer, number 978-3-030-02726-1.
    2. Christian Jaag & Urs Trinkner & Jeffrey Yusof, 2014. "Assessment of EU Postal Sector Policy during the Second Barroso Administration (2010-2014)," Working Papers 0050, Swiss Economics.
    3. Jaag, Christian, 2014. "Postal-sector policy: From monopoly to regulated competition and beyond," Utilities Policy, Elsevier, vol. 31(C), pages 266-277.
    4. Zhang, Wen-Yao & Wei, Zong-Wen & Wang, Bing-Hong & Han, Xiao-Pu, 2016. "Measuring mixing patterns in complex networks by Spearman rank correlation coefficient," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 451(C), pages 440-450.
    5. Yakup Çelikbilek & Fatih Tüysüz, 2020. "An in-depth review of theory of the TOPSIS method: An experimental analysis," Journal of Management Analytics, Taylor & Francis Journals, vol. 7(2), pages 281-300, April.
    6. Tochkov, Kiril, 2015. "The efficiency of postal services in the age of market liberalization and the internet: Evidence from Central and Eastern Europe," Utilities Policy, Elsevier, vol. 36(C), pages 35-42.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bruno, Giuseppe & Cavola, Manuel & Diglio, Antonio & Piccolo, Carmela & Pipicelli, Eduardo, 2021. "Strategies to reduce postal network access points: from demographic to spatial distribution criteria," Utilities Policy, Elsevier, vol. 69(C).
    2. Šarac, Dragana & Unterberger, Marija & Jovanović, Bojan & Kujačić, Momčilo & Trubint, Nikola & Ožegović, Spasenija, 2017. "Postal network access and service quality: Expectation and experience in Serbia," Utilities Policy, Elsevier, vol. 48(C), pages 69-75.
    3. Tommaso Ortalli & Andrea Di Martino & Michela Longo & Dario Zaninelli, 2024. "Make-or-Buy Policy Decision in Maintenance Planning for Mobility: A Multi-Criteria Approach," Logistics, MDPI, vol. 8(2), pages 1-18, May.
    4. Chaharborj, Sarkhosh Seddighi & Nabi, Khondoker Nazmoon & Feng, Koo Lee & Chaharborj, Shahriar Seddighi & Phang, Pei See, 2022. "Controlling COVID-19 transmission with isolation of influential nodes," Chaos, Solitons & Fractals, Elsevier, vol. 159(C).
    5. Huan Chen & Lixin Tian & Minggang Wang & Zaili Zhen, 2017. "Analysis of the Dynamic Evolutionary Behavior of American Heating Oil Spot and Futures Price Fluctuation Networks," Sustainability, MDPI, vol. 9(4), pages 1-29, April.
    6. Nondy, J. & Gogoi, T.K., 2021. "Performance comparison of multi-objective evolutionary algorithms for exergetic and exergoenvironomic optimization of a benchmark combined heat and power system," Energy, Elsevier, vol. 233(C).
    7. Nam, KiJeon & Heo, SungKu & Li, Qian & Loy-Benitez, Jorge & Kim, MinJeong & Park, DuckShin & Yoo, ChangKyoo, 2020. "A proactive energy-efficient optimal ventilation system using artificial intelligent techniques under outdoor air quality conditions," Applied Energy, Elsevier, vol. 266(C).
    8. Mladen Krstić & Giulio Paolo Agnusdei & Snežana Tadić & Milovan Kovač & Pier Paolo Miglietta, 2023. "A Novel Axial-Distance-Based Aggregated Measurement (ADAM) Method for the Evaluation of Agri-Food Circular-Economy-Based Business Models," Mathematics, MDPI, vol. 11(6), pages 1-27, March.
    9. Francesco Ciardiello & Andrea Genovese, 2023. "A comparison between TOPSIS and SAW methods," Annals of Operations Research, Springer, vol. 325(2), pages 967-994, June.
    10. Li, Jingyi & Gallego-Schmid, Alejandro & Stamford, Laurence, 2024. "Integrated sustainability assessment of repurposing onshore abandoned wells for geothermal power generation," Applied Energy, Elsevier, vol. 359(C).
    11. Wang, Qianlin & Han, Jiaqi & Chen, Feng & Hu, Su & Yun, Cheng & Dou, Zhan & Yan, Tingjun & Yang, Guoan, 2024. "Modeling risk characterization networks for chemical processes based on multi-variate data," Energy, Elsevier, vol. 293(C).
    12. Malcolm Abbott, 2018. "The long-term performance of a utility: The case of the Australian Post Office," Competition and Regulation in Network Industries, , vol. 19(3-4), pages 137-158, September.
    13. Mohammed Al Awadh, 2022. "Utilizing Multi-Criteria Decision Making to Evaluate the Quality of Healthcare Services," Sustainability, MDPI, vol. 14(19), pages 1-21, October.
    14. Bin Ren & Yunjie Pan, 2023. "Extracting and supplementing method for EEG signal in manufacturing workshop based on deep learning of time–frequency correlation," Journal of Intelligent Manufacturing, Springer, vol. 34(7), pages 3179-3196, October.
    15. Zheng, Shunsheng & Jiang, Shouzheng & Cui, Ningbo & Zhao, Lu & Gong, Daozhi & Wang, Yaosheng & Wu, Zongjun & Liu, Quanshan, 2023. "Deficit drip irrigation improves kiwifruit quality and water productivity under rain-shelter cultivation in the humid area of South China," Agricultural Water Management, Elsevier, vol. 289(C).
    16. Soheil Azizi & Milad Mohammadi, 2023. "Strategy selection for multi-objective redundancy allocation problem in a k-out-of-n system considering the mean time to failure," OPSEARCH, Springer;Operational Research Society of India, vol. 60(2), pages 1021-1044, June.
    17. Martin Decky & Zuzana Papanova & Michal Juhas & Maria Kudelcikova, 2022. "Evaluation of the Effect of Average Annual Temperatures in Slovakia between 1971 and 2020 on Stresses in Rigid Pavements," Land, MDPI, vol. 11(6), pages 1-24, May.
    18. Nondy, J. & Gogoi, T.K., 2022. "Tri-objective optimization of two recuperative gas turbine-based CCHP systems and 4E analyses at optimal conditions," Applied Energy, Elsevier, vol. 323(C).
    19. Qianqiao Shen & Guiyong Wang & Yuhua Wang & Boshun Zeng & Xuan Yu & Shuchao He, 2023. "Prediction Model for Transient NOx Emission of Diesel Engine Based on CNN-LSTM Network," Energies, MDPI, vol. 16(14), pages 1-21, July.
    20. Christian Jaag & Urs Trinkner & Jeffrey Yusof, 2014. "Assessment of EU Postal Sector Policy during the Second Barroso Administration (2010-2014)," Working Papers 0050, Swiss Economics.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:juipol:v:91:y:2024:i:c:s0957178724001395. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.sciencedirect.com/journal/utilities-policy .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.