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Toward the digital water age: Survey and case studies of Australian water utility smart-metering programs

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  • Beal, C.D.
  • Flynn, J.

Abstract

The role of ‘smart metering’ in demand management, customer service, labor optimization, and operational efficiency is becoming increasingly recognized by Australasian water utilities. The objectives of this paper are to provide a summary of the 2013 and 2014 surveys and in-depth interviews that were aimed at gauging the penetration of smart metering (SM) and intelligent water network (IWN) projects in Australian and New Zealand water utilities and to identify outputs and challenges faced subsequent to their implementation.

Suggested Citation

  • Beal, C.D. & Flynn, J., 2015. "Toward the digital water age: Survey and case studies of Australian water utility smart-metering programs," Utilities Policy, Elsevier, vol. 32(C), pages 29-37.
    • Handle: RePEc:eee:juipol:v:32:y:2015:i:c:p:29-37
    DOI: 10.1016/j.jup.2014.12.006
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    References listed on IDEAS

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    1. Worthington, Andrew C. & Higgs, Helen, 2014. "Economies of scale and scope in Australian urban water utilities," Utilities Policy, Elsevier, vol. 31(C), pages 52-62.
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    3. Liu, Ariane & Giurco, Damien & Mukheibir, Pierre & White, Stuart, 2016. "Detailed water-use feedback: A review and proposed framework for program implementation," Utilities Policy, Elsevier, vol. 43(PB), pages 140-150.
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    6. Amankwaa, Godfred & Heeks, Richard & Browne, Alison L., 2023. "Smartening up: User experience with smart water metering infrastructure in an African city," Utilities Policy, Elsevier, vol. 80(C).
    7. Liu, Ariane & Giurco, Damien & Mukheibir, Pierre, 2015. "Motivating metrics for household water-use feedback," Resources, Conservation & Recycling, Elsevier, vol. 103(C), pages 29-46.
    8. Aditya Gupta & K. D. Kulat, 2018. "A Selective Literature Review on Leak Management Techniques for Water Distribution System," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 32(10), pages 3247-3269, August.
    9. Dziedzic, Rebecca M. & Karney, Bryan W., 2016. "Analyzing water customer service expectations: A case study of the City of Guelph," Utilities Policy, Elsevier, vol. 41(C), pages 67-76.
    10. Pauline Pedehour & Marianne Lefebvre, 2023. "Combining digital technologies and incentives for water conservation: A Q-method study to understand preferences of French irrigators," Post-Print hal-04626643, HAL.
    11. Sirkiä, Jukka & Laakso, Tuija & Ahopelto, Suvi & Ylijoki, Ossi & Porras, Jari & Vahala, Riku, 2017. "Data utilization at finnish water and wastewater utilities: Current practices vs. state of the art," Utilities Policy, Elsevier, vol. 45(C), pages 69-75.
    12. Bhandari, Pratik & Creighton, Douglas & Gong, Jinzhe & Boyle, Carol & Law, Kris M.Y., 2023. "Evolution of cyber-physical-human water systems: Challenges and gaps," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    13. Amankwaa, Godfred & Heeks, Richard & Browne, Alison L., 2024. "Powershifts, organisational value, and water management: Digital transformation of Ghana's public water utility," Utilities Policy, Elsevier, vol. 87(C).
    14. Ayse Muhammetoglu & Yalçın Albayrak & Mustafa Bolbol & Simge Enderoglu & Habib Muhammetoglu, 2020. "Detection and Assessment of Post Meter Leakages in Public Places Using Smart Water Metering," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 34(9), pages 2989-3002, July.
    15. Hug March & Álvaro-Francisco Morote & Antonio-Manuel Rico & David Saurí, 2017. "Household Smart Water Metering in Spain: Insights from the Experience of Remote Meter Reading in Alicante," Sustainability, MDPI, vol. 9(4), pages 1-18, April.
    16. Gustavo Bermejo-Martín & Carlos Rodríguez-Monroy & Yilsy M. Núñez-Guerrero, 2020. "Design Thinking for Urban Water Sustainability in Huelva’s Households: Needfinding and Synthesis through Statistic Clustering," Sustainability, MDPI, vol. 12(21), pages 1-26, November.
    17. Koo, A Mi & Kim, Ju-Hee & Yoo, Seung-Hoon, 2022. "Household willingness to pay for a smart water metering and monitoring system: The case of South Korea," Utilities Policy, Elsevier, vol. 79(C).

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