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Dyslexia and mobility-related social exclusion: the role of travel information provision

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  • Lamont, Deborah
  • Kenyon, Susan
  • Lyons, Glenn

Abstract

Transport is increasingly recognised as having a significant impact upon quality of life for people with disabilities. The ability to access opportunities, services, social networks and other goods is highly dependent upon the ability to access private and/or public transport. However, there are many barriers to transport access for people with disabilities. This paper considers access to the transport system for those with a specific learning disability, namely, dyslexia. The paper reports results from a series of focus groups, which highlight the problems accessing and using travel information for this group. The contribution of inaccessible information to mobility-related social exclusion is highlighted. It is argued that there is a need for accessible information as a component of strategies to tackle mobility-related social exclusion. In this context, the paper presents a number of recommendations that may facilitate greater ease of use of private and public transport for those with dyslexia, with an emphasis upon actions to create more accessible information systems. Such improvements are likely to benefit those with other learning disabilities, while also improving the usability of information systems for non-disabled travellers.

Suggested Citation

  • Lamont, Deborah & Kenyon, Susan & Lyons, Glenn, 2013. "Dyslexia and mobility-related social exclusion: the role of travel information provision," Journal of Transport Geography, Elsevier, vol. 26(C), pages 147-157.
    • Handle: RePEc:eee:jotrge:v:26:y:2013:i:c:p:147-157
    DOI: 10.1016/j.jtrangeo.2012.08.013
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    References listed on IDEAS

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    1. Rosenkvist, Jenny & Risser, Ralf & Iwarsson, Susanne & Wendel, Kerstin & Ståhl, Agneta, 2009. "The Challenge of Using Public Transport: Descriptions by People with Cognitive Functional Limitations," The Journal of Transport and Land Use, Center for Transportation Studies, University of Minnesota, vol. 2(1), pages 65-80.
    2. Glenn Murphy, 2003. "Lost for words," Nature, Nature, vol. 425(6956), pages 340-342, September.
    3. Church, A. & Frost, M. & Sullivan, K., 2000. "Transport and social exclusion in London," Transport Policy, Elsevier, vol. 7(3), pages 195-205, July.
    4. Rajé, Fiona, 2003. "The impact of transport on social exclusion processes with specific emphasis on road user charging," Transport Policy, Elsevier, vol. 10(4), pages 321-338, October.
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    Cited by:

    1. Hubers, Christa & Lyons, Glenn, 2013. "New technologies for the old: Potential implications of living in later life for travel demand," Transport Policy, Elsevier, vol. 30(C), pages 220-228.
    2. Stafford, Lisa & Tye, Isaac, 2023. "“I have mentally cancelled a lot of trips”: Trips not made by disabled people due to public transport inequity in lutruwita/Tasmania," Journal of Transport Geography, Elsevier, vol. 111(C).
    3. Lyons, Glenn & Hammond, Paul & Mackay, Kate, 2019. "The importance of user perspective in the evolution of MaaS," Transportation Research Part A: Policy and Practice, Elsevier, vol. 121(C), pages 22-36.
    4. Lyons, Glenn & Hammond, Paul & Mackay, Kate, 2020. "Reprint of: The importance of user perspective in the evolution of MaaS," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 20-34.

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