IDEAS home Printed from https://ideas.repec.org/a/eee/jotrge/v17y2009i5p396-401.html
   My bibliography  Save this article

Boat or airplane? Passengers’ perceptions of transport services to islands. The example of the Greek domestic leisure market

Author

Listed:
  • Rigas, Konstantinos

Abstract

Tourism is often the main economic activity of islands, making transport services vital. Recent research indicates that direct competition between air and sea transport tends to increase for the leisure market segment. This paper looks into the characteristics and perceptions of leisure passengers in an effort to identify the effect they have on modal choice. By examining the Greek Aegean region as a case study, the findings identify differences in passenger perceptions, which can influence modal choice and competition.

Suggested Citation

  • Rigas, Konstantinos, 2009. "Boat or airplane? Passengers’ perceptions of transport services to islands. The example of the Greek domestic leisure market," Journal of Transport Geography, Elsevier, vol. 17(5), pages 396-401.
    • Handle: RePEc:eee:jotrge:v:17:y:2009:i:5:p:396-401
    DOI: 10.1016/j.jtrangeo.2008.07.005
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0966692308000707
    Download Restriction: no
    File URL: https://libkey.io/10.1016/j.jtrangeo.2008.07.005?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Chang, Yu-Hern & Yeh, Chung-Hsing, 2002. "A survey analysis of service quality for domestic airlines," European Journal of Operational Research, Elsevier, vol. 139(1), pages 166-177, May.
    2. Sambracos, Evangelos & Rigas, Konstantinos, 2007. "Passenger reactions to market deregulation: First results from the experience of the Greek islands market," Journal of Air Transport Management, Elsevier, vol. 13(2), pages 61-66.
    3. Barrett, Sean D, 1997. "The implications of the Ireland-UK airline deregulation for an EU internal market," Journal of Air Transport Management, Elsevier, vol. 3(2), pages 67-73.
    4. Tzannatos, Ernestos S., 2005. "Technical reliability of the Greek coastal passenger fleet," Marine Policy, Elsevier, vol. 29(1), pages 85-92, January.
    5. O’Connell, John F. & Williams, George, 2005. "Passengers’ perceptions of low cost airlines and full service carriers: A case study involving Ryanair, Aer Lingus, Air Asia and Malaysia Airlines," Journal of Air Transport Management, Elsevier, vol. 11(4), pages 259-272.
    6. Papatheodorou, Andreas, 2002. "Civil aviation regimes and leisure tourism in Europe," Journal of Air Transport Management, Elsevier, vol. 8(6), pages 381-388.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Konstantinos Rigas & Evangelos Sambracos & Androniki Gatzoli, 2011. "Air and sea transport: Competition strategies under normal and economic crisis environments," SPOUDAI Journal of Economics and Business, SPOUDAI Journal of Economics and Business, University of Piraeus, vol. 61(3-4), pages 65-84, July - De.
    2. Hall, Derek, 2010. "Transport geography and new European realities: a critique," Journal of Transport Geography, Elsevier, vol. 18(1), pages 1-13.
    3. Bello, Omar & Indar, Delena & Phillips, Willard, 2016. "Towards a demand model for maritime passenger transportation in the Caribbean: a regional study of passenger ferry services," Studies and Perspectives – ECLAC Subregional Headquarters for The Caribbean 39825, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).
    4. Konstantinos Rigas, 2012. "Connecting Island Regions – A Qualitative Approach to the European Experience," SPOUDAI Journal of Economics and Business, SPOUDAI Journal of Economics and Business, University of Piraeus, vol. 62(3-4), pages 30-53, July - De.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Konstantinos Rigas & Evangelos Sambracos & Androniki Gatzoli, 2011. "Air and sea transport: Competition strategies under normal and economic crisis environments," SPOUDAI Journal of Economics and Business, SPOUDAI Journal of Economics and Business, University of Piraeus, vol. 61(3-4), pages 65-84, July - De.
    2. John Francis O’Connell & David Connolly, 2017. "The strategic evolution of Aer Lingus from a full-service airline to a low-cost carrier and finally positioning itself into a value hybrid airline," Tourism Economics, , vol. 23(6), pages 1296-1320, September.
    3. HakJun Song & Wenjia Ruan & Yunmi Park, 2019. "Effects of Service Quality, Corporate Image, and Customer Trust on the Corporate Reputation of Airlines," Sustainability, MDPI, vol. 11(12), pages 1-14, June.
    4. Kuo Cheng Chung & Paul Juinn Bing Tan, 2022. "Options to Improve Service Quality to Enhance Value Co-Creation for Customers in the Aviation Industry in Taiwan," SAGE Open, , vol. 12(1), pages 21582440221, March.
    5. Kurtulmuşoğlu, Feride Bahar & Can, Gülin Feryal & Tolon, Metehan, 2016. "A voice in the skies: Listening to airline passenger preferences," Journal of Air Transport Management, Elsevier, vol. 57(C), pages 130-137.
    6. Farooq, Muhammad Shoaib & Salam, Maimoona & Fayolle, Alain & Jaafar, Norizan & Ayupp, Kartinah, 2018. "Impact of service quality on customer satisfaction in Malaysia airlines: A PLS-SEM approach," Journal of Air Transport Management, Elsevier, vol. 67(C), pages 169-180.
    7. Kim, Yu Kyoung & Lee, Hyung Ryong, 2011. "Customer satisfaction using low cost carriers," Tourism Management, Elsevier, vol. 32(2), pages 235-243.
    8. Dobruszkes, Frédéric & Mondou, Véronique, 2013. "Aviation liberalization as a means to promote international tourism: The EU–Morocco case," Journal of Air Transport Management, Elsevier, vol. 29(C), pages 23-34.
    9. Thi-Phuong Nguyen, 2021. "Assess the Impacts of Discount Policies on the Reliability of a Stochastic Air Transport Network," Mathematics, MDPI, vol. 9(9), pages 1-13, April.
    10. Kumar, Nikeel Nishkar & Patel, Arvind, 2023. "Nonlinear effect of air travel tourism demand on economic growth in Fiji," Journal of Air Transport Management, Elsevier, vol. 109(C).
    11. Oliver Faust & Jochen Gönsch & Robert Klein, 2017. "Demand-Oriented Integrated Scheduling for Point-to-Point Airlines," Transportation Science, INFORMS, vol. 51(1), pages 196-213, February.
    12. Godart, Frédéric & Pistilli, Luca, 2024. "The multifaceted concept of disruption: A typology," Journal of Business Research, Elsevier, vol. 170(C).
    13. Chandra Mahapatra, Subas & Bellamkonda, Raja Shekhar, 2023. "Higher expectations of passengers do really sense: Development and validation a multiple scale-FliQual for air transport service quality," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
    14. Jesús Fernández-Villaverde & Luis Garicano & Tano Santos, 2013. "Political Credit Cycles: The Case of the Eurozone," Journal of Economic Perspectives, American Economic Association, vol. 27(3), pages 145-166, Summer.
    15. O’Connell, John F. & Williams, George, 2006. "Transformation of India's Domestic Airlines: A case study of Indian Airlines, Jet Airways, Air Sahara and Air Deccan," Journal of Air Transport Management, Elsevier, vol. 12(6), pages 358-374.
    16. Hsu, Chia-Jui & Yen, Jin-Ru & Chang, Yu-Chun & Woon, Hui Kee, 2016. "How do the services of low cost carriers affect passengers' behavioral intentions to revisit a destination?," Journal of Air Transport Management, Elsevier, vol. 52(C), pages 111-116.
    17. Papageorgiou Í. Athina, 2016. "Service Quality And Customer Satisfaction In Air Transportation," Tourism Research Institute, Journal of Tourism Research, vol. 15(1), pages 3-20, June.
    18. Cho, Woohyun & Windle, Robert J. & Dresner, Martin E., 2015. "The impact of low-cost carriers on airport choice in the US: A case study of the Washington–Baltimore region," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 81(C), pages 141-157.
    19. Dobruszkes, Frédéric & Mondou, Véronique & Ghedira, Aymen, 2016. "Assessing the impacts of aviation liberalisation on tourism: Some methodological considerations derived from the Moroccan and Tunisian cases," Journal of Transport Geography, Elsevier, vol. 50(C), pages 115-127.
    20. Rahim A. Ganiyu, 2016. "Perceived Service Quality and Customer Loyalty: The Mediating Effect of Passenger Satisfaction in the Nigerian Airline Industry," International Journal of Management and Economics, Warsaw School of Economics, Collegium of World Economy, vol. 52(1), pages 94-117, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jotrge:v:17:y:2009:i:5:p:396-401. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/journal-of-transport-geography .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.