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Retailer perceptions on hiring prospective employees with disabilities

Author

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  • Jasper, Cynthia R.
  • Waldhart, Paul

Abstract

While US retailers have a general sense of openness toward employing people with disabilities, they still harbor a variety of concerns about how to best carry out workplace integration. However, the exact nature and degree of these concerns have not been quantified in recent literature. This study aims to understand retailers in terms of their perceptions and practices regarding hiring employees with disabilities. Using secondary government survey data, retailers with fewer employees are found to be consistently more wary of employing people with disabilities than those with more employees. This study then addresses the implications of these concerns and how they relate to hiring practices.

Suggested Citation

  • Jasper, Cynthia R. & Waldhart, Paul, 2012. "Retailer perceptions on hiring prospective employees with disabilities," Journal of Retailing and Consumer Services, Elsevier, vol. 19(1), pages 116-123.
    • Handle: RePEc:eee:joreco:v:19:y:2012:i:1:p:116-123
    DOI: 10.1016/j.jretconser.2011.10.003
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    References listed on IDEAS

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    1. Haveman, Robert & Wolfe, Barbara, 2000. "The economics of disability and disability policy," Handbook of Health Economics, in: A. J. Culyer & J. P. Newhouse (ed.), Handbook of Health Economics, edition 1, volume 1, chapter 18, pages 995-1051, Elsevier.
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