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A path analytic study of determinants of information system usage

Author

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  • Torkzadeh, G
  • Dwyer, DJ

Abstract

Acceptance and voluntary use of information technology by employees are considered by many to be necessary for organizational success. This may be facilitated by careful planning and implementation of computer user training as part of the systems development process. Although much research has focused on user involvement in the development of applications and the impact of this involvement on user satisfaction and system usage, little research has been done on the relationships between computer user training and user involvement, user satisfaction, or system usage. Using 282 survey responses, this article explores the relationships of computer user training to user involvement, user satisfaction, user confidence, and system usage. The results of a path analysis suggest that computer user training impacts system usage through user satisfaction and user confidence. Further research questions in this domain are discussed.

Suggested Citation

  • Torkzadeh, G & Dwyer, DJ, 1994. "A path analytic study of determinants of information system usage," Omega, Elsevier, vol. 22(4), pages 339-348, July.
    • Handle: RePEc:eee:jomega:v:22:y:1994:i:4:p:339-348
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    Cited by:

    1. Rikhardsson, Pall & Yigitbasioglu, Ogan, 2018. "Business intelligence & analytics in management accounting research: Status and future focus," International Journal of Accounting Information Systems, Elsevier, vol. 29(C), pages 37-58.
    2. Hou, Chung-Kuang, 2012. "Examining the effect of user satisfaction on system usage and individual performance with business intelligence systems: An empirical study of Taiwan's electronics industry," International Journal of Information Management, Elsevier, vol. 32(6), pages 560-573.
    3. Li, L. X., 1997. "Relationships between determinants of hospital quality management and service quality performance--a path analytic model," Omega, Elsevier, vol. 25(5), pages 535-545, October.
    4. Nur Diyana Rossiman & Norzaidah Hidayah Rashid & Wardah Annadiah Ahmad Ramzuna & Mohammad Nabil Almunawar, 2021. "The Perception and Usage of Google Drive Among Higher Education Institution Students in Brunei Darussalam," International Journal of Asian Business and Information Management (IJABIM), IGI Global, vol. 12(3), pages 222-241, July.

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