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Postpurchase consumer evaluations, complaint actions and repurchase behavior

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  • Francken, Dick A.

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  • Francken, Dick A., 1983. "Postpurchase consumer evaluations, complaint actions and repurchase behavior," Journal of Economic Psychology, Elsevier, vol. 4(3), pages 273-290.
    • Handle: RePEc:eee:joepsy:v:4:y:1983:i:3:p:273-290
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    Cited by:

    1. Aobo Jiang & Erin & Yu-Ching Lin, 2018. "Research On The Development Of Science And Technology Network Industry Based On Structural Equation Modeling," Journal of Mechanical Engineering Research & Developments (JMERD), Zibeline International Publishing, vol. 41(3), pages 82-90, September.
    2. repec:zib:zjmerd:3jmerd2018-82-90 is not listed on IDEAS
    3. Yu-Lung Lee & Lee-Yun Pan & Chin-Hsien Hsu & De-Chih Lee, 2018. "Exploring the Sustainability Correlation of Value Co-Creation and Customer Loyalty-A Case Study of Fitness Clubs," Sustainability, MDPI, vol. 11(1), pages 1-15, December.
    4. Hui-Chen Fang∗, 2018. "A Study of Tourist Preference on Cultural Tourism: The Case of Chiayi in Taiwan," International Journal of Humanities, Arts and Social Sciences, Dr. Mohammad Hamad Al-khresheh, vol. 4(3), pages 120-135.

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