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The role of value in the delivery process of hospitality services

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  • Lemmink, Jos
  • de Ruyter, Ko
  • Wetzels, Martin

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  • Lemmink, Jos & de Ruyter, Ko & Wetzels, Martin, 1998. "The role of value in the delivery process of hospitality services," Journal of Economic Psychology, Elsevier, vol. 19(2), pages 159-177, April.
    • Handle: RePEc:eee:joepsy:v:19:y:1998:i:2:p:159-177
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    Cited by:

    1. Qin, Hong & Prybutok, Victor R., 2013. "A quantitative model for patient behavioral decisions in the urgent care industry," Socio-Economic Planning Sciences, Elsevier, vol. 47(1), pages 50-64.
    2. Lena Giesbert & Susan Steiner, 2015. "Client Perceptions of the Value of Microinsurance: Evidence from Southern Ghana," Journal of International Development, John Wiley & Sons, Ltd., vol. 27(1), pages 15-35, January.
    3. Komppula, Raija & Gartner, William C., 2013. "Hunting as a travel experience: An auto-ethnographic study of hunting tourism in Finland and the USA," Tourism Management, Elsevier, vol. 35(C), pages 168-180.
    4. Rosini Nawang Mustapen & Azmawani Abdul Rahman, 2017. "Greening the Service Delivery Process in Food Service Sector," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(4), pages 1042-1052, April.

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