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Will Smart Meters Ripen or Rot? Five First Principles for Embracing Customers as Co-Creators of Value

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  • Honebein, Peter C.
  • Cammarano, Roy F.
  • Donnelly, Kat A.

Abstract

In managing the migration of electricity users to the demand response world, five first principles can help with that tricky human element.

Suggested Citation

  • Honebein, Peter C. & Cammarano, Roy F. & Donnelly, Kat A., 2009. "Will Smart Meters Ripen or Rot? Five First Principles for Embracing Customers as Co-Creators of Value," The Electricity Journal, Elsevier, vol. 22(5), pages 39-44, June.
    • Handle: RePEc:eee:jelect:v:22:y:2009:i:5:p:39-44
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    Cited by:

    1. Strong, Derek Ryan, 2017. "The Early Diffusion of Smart Meters in the US Electric Power Industry," Thesis Commons 7zprk, Center for Open Science.
    2. Anders Dalén & Jan Krämer, 2017. "Towards a User-Centered Feedback Design for Smart Meter Interfaces to Support Efficient Energy-Use Choices," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 59(5), pages 361-373, October.
    3. Barrios-O’Neill, Danielle & Schuitema, Geertje, 2016. "Online engagement for sustainable energy projects: A systematic review and framework for integration," Renewable and Sustainable Energy Reviews, Elsevier, vol. 54(C), pages 1611-1621.
    4. Kaufmann, Simon & Künzel, Karoline & Loock, Moritz, 2013. "Customer value of smart metering: Explorative evidence from a choice-based conjoint study in Switzerland," Energy Policy, Elsevier, vol. 53(C), pages 229-239.

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